Back Office Configuration Engineer (2nd Level Operation) at a Telecommunication Company - Phillips Outsourcing Services Nigeria Limited

Phillips Outsourcing Services Nigeria Limited - Our client, a well established firm in the telecommunication industry, is recruiting suitable candidates to fill the position below:

Job Title: Back Office Configuration Engineer (2nd Level Operation)

Location: Lagos
Employment Type: Contract
Reporting To: Head of Mobile Money Operations
Industry: Telecommunication

Job Summary

• The candidate is expected to be customer-centric with a strong background in solution delivery, support, and operations.
• Play a key role in managing the delivery of services on the live customer network, broadcast platform and/or IS/IT infrastructure, manage external (Customer) & Internal Stakeholders.

Key Responsibilities

• Track and manage the changes in SW Development Process.
• Continuously follow up and report progress in the projects.
• Support the project according to the decided Solution Configuration Management strategy.
• Keep track of all configuration items.
• Document license information for global 3PPs and the company's Standard Products and ”productify” licenses for local 3PPs to maintain traceability.
• Establish and maintain baselines.
• Manage and control the release and deployment of configuration items and baselines.
• Will help to smooth workflow inside the development process.
• Define, build, register, and maintain product structures and related documentation.
• Defines and manages the branching and delivery process for projects.
• Do Software configuration management procedure improvement.
• Be Part of 24/7 team.
• Enhance productivity with minimal mistake in the process.
• Manage the different tools and development processes in a software product.

Job Requirements

• Education: Degree in Software Engineering, Computer Science, Information Technology, Algorithms or equivalent.
• Minimum of 3 years of experience working with configuration management systems and documentation systems
• Overall Experience in operations & Software development 3+ years.
• Preferable Software development experience. 2+ Years.
• Prior experience of software development configuration management. 2+ Years.
• Good understanding of Software product lifecycle management, including product release cycles, assessment, and version control.
• Ability to logically think through and solve challenging issues both individually and within a team.
• Good experience on GNU/Linux, Open Source and Git, Gerrit, Jenkins, Artifactory.
• Shell scripting / Python /Bash / Perl/ Java and Groovy.
• Hands-on experience of GIT, Stash, GitHub/Bitbucket etc. and release branching models, Jenkins is preferred.
• Effective presentation skills including the ability to train others.
• Good communication skills in written and spoken English and French
• Standard IT security practices such as encryption, certificates, and key management.
• Maintaining internet facing production-grade applications in virtualized environments such as cloud computing platforms and services.
• Working with scalable networking technologies such as Load Balancers/Firewalls and web standards (REST APIs, web security mechanisms).
• Working with deployment and orchestration technologies (such as Mesos, OpenStack, Ansible and Spinnaker).

Salary
N400,000 - N600,000 monthly

Application Closing Date
14th March, 2022.