Back Office DBA Engineer (2nd Level Operation) at a Telecommunication Company - Phillips Outsourcing Services Nigeria Limited

Phillips Outsourcing Services Nigeria Limited - Our client, a well established firm in the telecommunication industry, is recruiting suitable candidates to fill the position below:

Job Title: Back Office DBA Engineer (2nd Level Operation)  

Location: Lagos
Employment Type: Contract
Reporting To: Head of Mobile Money Operations
Industry: Telecommunication

Job Summary

• The candidate is expected to be customer-centric with a strong background in solution delivery, support, and operations.
• Play a key role in managing the delivery of services on the live customer network, broadcast platform and/or IS/IT infrastructure, manage external (Customer) & Internal Stake holders.
• He/ She will be responsible for ensuring optimal performance of DB & 100% uptime and ensuring satisfaction of internal / external stake holders.

Key Responsibilities

• Perform Health checks of the DB and take corrective actions.
• Do Proactive Maintenance and will ensure optimal Performance of DB.
• Troubleshoot DB and provide solution to the issues raised by customer within Defined SLA.
• Do Change Introduction impact analysis Business.
• Support Complex Change Execution.
• Perform 2nd Level Routine Maintenance.
• 2nd Level Incident Resolution.
• Perform critical Incident Management Support.
• Initiate problem Management & will identify RCA.
• Do problem recording, investigation & diganosis, work around proposal & Problem solution proposal.
• Do task for application corrective & Conditioning task.
• Perform FNI for SW packages.

Job Requirements

• Degree in Software Engineering or similar.
• Overall experience 5+ Years.
• Overall experience in operation in an IT environment. 3+ Years.
• At least 3+ years of experience as Oracle DBA.
• Certified Oracle OCA is a must.
• Preferably Oracle OCP certification.
• Hands on experience in oracle 11g and 19c installations and tools like expdp, impdp, sqlplus, Opatch, dbca, netca.
• Experience in Oracle RAC and Data Guard.
• Preferably experienced in Oracle DB Performance Tuning.
• Experienced in SQL and PL/SQL scripting.
• Meritorious is to have demonstrated ability from Mobile Commerce, online banking or the IT area of the financial sector.
• ITIL processes knowledge is a merit.
• Solid Linux/Unix handling knowledge.
• Scripting (e.g. Python, Ansible).
• Experience in container technologies e.g. Docker/Kubernetes.
• Knowing or having background in service operations (problem, event, incident mgmt.) and service transition (change and knowledge mgmt.).
• Embrace working in a rapidly developing area, understand that innovating, adapting and responding to change is key to becoming successful.
• Fluent in spoken and written English and French.

Salary
N350,000 - N700,000 monthly

Application Closing Date
6th March, 2022.