Relationship Manager at United Bank for Africa Plc (UBA)

United Bank for Africa Plc (UBA) is one of Africa's leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

We are recruiting to fill the position of:

Job Title: Relationship Manager

Location: Nigeria
Job Type: Permanent

Job Description
Candidate's Profile:

• We are looking to hire candidates who have knowledge of banking operations and excellent marketing and selling skills with a minimum of 5 years’ Relationship Manager experience in all our branches across in Nigeria.

Job Objective (s)

• To establish and maintain positive customer relationships towards the growth revenue for the bank.

Responsibilities

• Approach customers with the aim of winning new business,
• Meet with existing customers to strengthen business relationships with a view to increase financial growth of the bank.
• Aggressively market the bank’s products to ensure favorable market response and optimum build-up of revenue.
• Follow up customers with dormant accounts, convince to resume dealings with the bank.
• Implement marketing strategies / programs laid out by the bank to boost profit.
• Listen to customer requirements and present appropriately to make a sale.
• Achieve set deposit targets / contributions by acquiring business / investment deals from private, public, individuals and corporates.
• Prepare documentation on the creation of risk assets to increase business office profitability.
• Sell / cross-sell and upsell the banks products.
• Market the brand.
• Perform other related duties as assigned by the business manager.

Qualifications

• Bachelor's Degree in any related field.
• 5-7 years relationship management experience from a commercial bank.

Skills Required:

• Ability to evaluate needs of customers, and determine what products or services would best serve those needs.
• Excellent communication skills – oral and written.
• Must be strong, tenacious and persuasive.
• Strong selling / marketing skills.
• Must be self-driven, and have a passion for marketing.
• Good relationship management skills.
• Confident and possess excellent networking skills.

Knowledge Required:

• Good knowledge of the products and services of the bank.
• Basic knowledge of finance, accounting and economics.
• Business development and acquisition.
• Banking operations, policies, and procedures.
• Excellent knowledge of selling / marketing.
• Knowledge of current business trends and CBN regulatory laws.

What We Expect From You:

• High degree of professional ethics, integrity and responsibility.
• Highly organised, proactive, ability to work independently and take ownership of tasks assigned.
• Team player with ability to work under pressure and ability to work with a wide variety of people and maintain excellent business relationship.
• High sense of confidentiality and discreteness.

What You Should Expect From Us:

• Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards.
• Whatever level you are at in your career, we offer plenty of opportunities and support to build a rewarding career at UBA.
• Here in UBA, our employees are our greatest assets and so we built a recognition and reward system that boosts productivity and enhances staff retention, instituting a culture of meritocracy.

Application Closing Date
30th April, 2022.