Operations Manager at Mactay Consulting

MacTay Consulting - We are one of the first and leading management consulting firm in Nigeria, providing HR services to our clients in Africa since 1982. We focus on adding value to organisations through customized solutions that meet our clients’ needs. We have a proven track record of providing excellent services that impact our clients’ businesses.

We are recruiting to fill the position below:

Job Title: Operations Manager

Location: Lagos
Employment Type: Full-time

Job Responsibilities

• Direct and supervise retail staff across several retail outlets to ensure they meet set objectives
• Provide training to retail employees to develop their skills and enhance their job performance
• Ensure compliance with company policies and procedures
• Provide solutions that address performance issues in a timely and effective manner
• Monitor the activities of the customer service department of retail outlets to ensure a satisfied clientele
• Contact store managers and other retail staff to communicate relevant information
• Mentor and motivate sales staff to put in their best in order to achieve financial goals
• Develop and implement budget and plans for retail operations
• Visit retail establishments to ensure efficient and effective management as well as high performance sales
• Develop policies for the merchandising of goods in retail stores
• Monitor inventory levels to determine the need for stock supply at each retail outlet
• Set and regulate product pricing using results of market and demand analysis
• Ensure compliance with health/safety policies and procedures at retail sites.

Job Requirements

• Bachelor’s Degree in Business Studies, Business Administration, or a related discipline.
• 1 - 2 years work experience
• Experience in retail sales / customer services is also required for this job
• Organizational, Communication, and Accounting skills
• Experience in retail sales and customer service is also required for this position
• Coordinate sales operations across a retail chain
• They are well versed in reviewing and evaluating sales records and financial statements
• They are proficient in interacting with store managers and retail staff to communicate information relevant to sale.

Salary
N70,000 - N90,000 monthly.

Application Closing Date
20th March, 2022.