Head, Business Innovation & Transformation at Ikeja Electricity Distribution Company (IKEDC)

Ikeja Electricity Distribution Company (IKEDC) - Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, the Ikeja Electric (IE), Nigeria's largest power distribution network, came into existence on November 1st, 2013 following the handover of the defunct Power Holding Company Of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the privatization scheme of the Federal Government of Nigeria.

We are recruiting to fill the position below:

Job Title: Head, Business Innovation & Transformation

Location: Lagos
Reporting To: Chief Marketing & Strategy Officer

Role Purpose

• This role will be responsible for creating, developing, and implementing innovative and transformative ideas that improve operational efficiencies of the business as well as create new non-energy revenue streams for the business. 

Responsibilities

• Conceptualize and develop new product ideas for Ikeja Electric.
• Implement go to market strategy for new products and services.
• Manage and grow all launched products / services through timely review based on customer feedback, for optimal adoption and realization of expected returns on investment.
• Supervise research and development into new business innovation strategies, product ideation, testing and feedback analysis.
• Supervise piloting of new Business Innovation initiatives, including documenting success factors and recommendations.
• Identify and recommend business transformation initiatives and industry best practices that can improve operational efficiency and framework
• Develop, update and implement processes and SLA's for initiating and executing new business innovation and product ideas
• Analyst internal business processes, SLA's and practices and recommend improvements where necessary.
• Build alignment with relevant departments, units and external stakeholders to promote and market company's products and services.
• Negotiate and facilitate commercial terms for outsourcing, franchising, and other business innovation initiatives with third party partnerships and contracts with key.
• Any other responsibility as may be required by line manager.

Minimum Qualifications

• First Degree (B.SC or H.N.D) in Marketing, Social Sciences, or any relevant field.
• Post graduate qualification and certification is an added advantage.
• Minimum of 15 years field experience in sales, marketing, and relationship management.
• Basic computer proficiency (MS Excel, Word, PowerPoint, Outlook – Microsoft tools).

Technical Competencies:

• Product research & development
• Product go to market strategy
• Business process and improvements
• Strategy development and implementation
• Customer relationship management.
• Change Management
• Sales and marketing
• Data Analytics.

Behavioral Competencies:

• Communication and Interpersonal Relations
• Problem Solving & Decision Making
• Managing Resources
• Business Focus.

Application Closing Date
16th March, 2022.