Manager - Regional Implementation, Commercial (Lagos) at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position below:

Job Title: Manager - Regional Implementation, Commercial

Job Identification Number: 1215
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 3
Reports To: Senior Manager Head Distribution
Division: MoMo Payment Service Bank

Job Description

• Execute the OpCo Fintech strategy in the territory to achieve the business objectives, mind share and loyalty in the region
• Assist in conducting demand planning, forecast product performance, develop budgets for the upcoming year and implement plans to achieve the desired targets
• Develop and execute territory specific initiatives and manage profitable and sustainable channel partnerships to ensure achievement of the Fintech objectives in the region
• Initiate trade promotional activities to achieve push and pull effects for financial services products and services and implement customer & channel reward and recognition initiatives
• Review and analyze operations and performance to determine what is required to achieve sales target and ensure these are put in place
• Achieve BTL visibility objectives across all outlet types and category in the region through the effective planning and execution of merchandising
• Review analysis of regional marketing surveys on current and new product concepts and recommend future product development within the region
• Drive the integration of Fintech strategy within all relevant channels in the region
• Monitor and prepare periodic report on sales performance, profitability, operator performance trend and generate periodic channel assessment reports for channel performance review
• Ensure standard look and feel across all Fintech retail outlet types in the territory
• Ensure effective communication of the Fintech proposition at the customer & retail layer of the distribution channel
• Research and provide feedback reports on competitor activity, network quality, peculiar market situations and any issues affecting the marketing of Fintech products and services in the region
• Ensure effective communication of the Fintech services to customers, agents & merchants within the region
• Manage and provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery, keeping SM Distribution apprised of the same
• Identify and document key risks, issues and dependencies and set mitigation actions, with guidance from the SM Distribution
• Provide career development for direct reports (counselling, coaching, identifying key performance areas, career planning, and goal setting), in collaboration with HR

Requirements
Education:

• First Degree in any commercial discipline
• Fluent in English

Experience:

• 6 - 13 years’ experience which includes:
  • Minimum of 2 years in a managerial role
  • Experience in Fintech, banking or Telecom is preferred
  • Experience working in a global/multinational enterprise with a good understanding of emerging markets.

Application Closing Date
11th March, 2022.