Lounge Manager at Bellies Lounge

Bellies Lounge is a newly builtlounge whose aim is to provide comfort environment for relaxation. And its geared towards customer satisfation through quality service.

We are recruiting to fill the position below:

Job Title: Lounge Manager

Location: Ajah / Lagos Island, Lagos
Employment Type: Full-time

Job Summary

• We are hiring an experienced Lounge/Club Manager to help us grow, directs and organizes the activities of the bar and lounge to maintain high standards of quality, service and marketing to maximize profits through outstanding customer service and ensuring guest satisfaction, overseeing the staff and operations of the lounge by making sure it’s clean, functioning efficiently and inviting for customers to relax in.

Responsibilities

• Source and train staff to best fit the Loungeneeds
• Schedule staff in an efficient manner to best cover the demands of the customers
• Communicate with vendors to assure the appropriate amount of products are on hand for the forecasted demand
• Resolve all staff conflicts swiftly and properly
• Assure all transactions and banking are conducted with no variance
• Work shifts are required to meet the needs of the bar. This may include nights, weekends and holidays
• Spend busy nights glad-handing customers to ensure their dining experience is the best
• Ensure that all staff comply with the standard of the Lounge
• Ensure that the Lounge is clean and conducive for daily Operation
• Ensures that all duties delegated to the staff are duly followed.

Qualifications

• Must have an HND / B.Sc in Hospitality or related courses
• 2-4 years in the Hospitality industry
• A good experience as a lounge manager
• Familiarity with Quickbooks or other accounting based software
• Strong interpersonal and communication skills
• Submission to a background check
• Willingness to work nights, weekends and holidays
• Handle customer complaints
• Advertise the daily, weekly and monthly promotions of the bar
• Ensure staff is following all food control and safety regulations
• Create employee schedules based on expected customer numbers
• Good organizational skill
• Must be a creative thinker
• Good customer relationship
• Knowledge on computer
• Candidates must reside within Ajah and its environs.

Working Hours:

• Monday -Tuesday (work night, morning shift).

Salary

• Very attractive.

Application Closing Date
30th March, 2022.