Senior Associate - Servicing & Collections at Branch International

Branch delivers world-class financial services to the mobile generation. With offices in the United States, Nigeria, Kenya, and India, Branch is a for-profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets. We believe that everyone, everywhere deserves fair financial access. The rapid spread of smartphones presents an opportunity for the world’s emerging middle class to access banking options and achieve financial flexibility.

We are recruiting to fill the position below:

Job Title: Senior Associate - Servicing & Collections

Location: Any City, Nigeria
Employment Type: Full-time

Job Overview

• The Collections Sr. Associate will be responsible for managing the day-to-day collections operations. This role reports to the Collections Lead, Nigeria.

Job Description

• Perform collections analytics (such as collection and repayment trends) using various collections productivity metrics
• Using SQL, derive borrower data to send to debt collection companies.
• Agency performance management - performance reporting, QA, training of agencies / agents
• Maintain relations with collection agencies by monitoring and communicating their KPI's regularly
• Maintain and update collections SOPs periodically, to ensure adherence to Branch collections standards.
• Generate invoicing data for debt collection companies and reconcile all invoices received. 
• Listing / clearing of customers with Credit Bureaus.

Qualification and Experience

• A first Degree in a related discipline
• Good command of SQL is a plus. You must be able to write your own SQL queries to derive relevant data from databases
• 2+ years of experience in Collections / loan recovery (Fintech industry experience is preferred)
• Deep understanding of MS Excel and Data Analysis (SQL knowledge preferred). You must be able to write your own SQL queries to derive relevant data from databases
• Excellent written and oral communication skills
• Excellent Analytical skills. You must be comfortable working with large data sets
• Ability to identify a problem, generate hypotheses, and use data to provide solutions
• Highly entrepreneurial, comfortable with start-ups, ambiguity, and taking the initiative
• Excellent collaborator and team player

Remuneration
Benefits of Joining:

• Mission-driven and fast-paced, entrepreneurial environment 
• Competitive salary and equity package 
• A collaborative and flat company culture
• Fully-paid Premium Plan medical coverage
• Generous vacation policy
• Generous child bonding leave policy
• Pension Benefit and Life Insurance
• Discretionary trips to our offices across the globe, with global travel medical insurance (when it’s safe to travel!)
• Flexible working hours
• Weekly team meals and social events (virtual for now!)

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online