Waiters and Waitresses at Value Edge Management Service Limited

Value Edge Management Service Limited - We are a leading business management consulting practice serving clients across Africa. We work in all major sectors of the economy and levels of government engaging highly trained and sector-experienced consultants.

We are recruiting to fill the position below:

Job Titles: Waiter and Waitress

Location: Edo
Employment Type: Full Time

Responsibilities

• Welcome and acknowledge all guests according to company standards in a timely, friendly, and efficient manner.
• Taking beverage orders and serving them to guests in a timely manner.
• Check guests and serve alcoholic beverages to guests in accordance with the company’s regulations.
• Always respond to guest requests in a timely, friendly, and efficient manner.
• Take guest beverage or food orders and input them to the point-of-sale system.
• Ensuring that the bar and lounge stations are fully stocked, clean and tidy at all times.
• Establish rapport with guests to build loyal and satisfied customers.
• Pick up food orders from the kitchen and communicate to the chef regarding any special preferences or allergies.
• Replenish beverages and ensure guest satisfaction throughout the meal service.
• Able to up-sell all promotions available in the outlet.
• Ensure serving station is well-stocked at all times.
• Accurately total, process, and collect payments from guests to include, but not limited to, using the point-of-sale system.
• Should know basic cashiering procedures like handling money, processing credit and debit cards, making change, and processing gift certificates, cards, and vouchers.
• Be responsible for billing/credit card/payment and collecting feedback from the guest.
• Clear tables and prepare for service by polishing cutlery, glassware, crockery, etc.
• Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas.
• Return all equipment to proper locations, lock refrigerators, restocking items, turn off lights, lock doors, and complete bar closing checklist.
• Stock and maintain the bar with all the required supplies and inventory (eg: beer, wine, spirits, paper products, straws, stirrers, condiments, glassware, ice cubes etc.)
• Always take responsibility for ensuring a positive guest experience.
• Take ownership of guest request and follow up guests incidences.
• Attend daily briefings from management who will explain any special requirements for service.
• To ensure a very good relationship between the Bar, other outlets, Kitchen, housekeeping, and Front of the House.
• Assist in carrying out scheduled inventories of products and operating equipment.
• Perform any other assigned reasonable duties and responsibilities as assigned or as requested by Supervisors or managers.

Requirements

• Interested candidates should possess relevant qualifications and at least 1 year relevant work experience.

Applications Closing Date
30th April, 2022.