Customer Service Representative at Brit Properties Nigeria Limited

Brit Property Nigeria Limited (RC1404978) is a property development company incorporated in Nigeria by Companies and Allied Matters Act 1990 and the Company is limited by Shares. Our primary business interests are land, infrastructure/property development, land survey, property marketing, and estate agency.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Ajah, Lagos
Employment Type: Full-time

Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Requirements

• High School Diploma, General Education Degree, or equivalent.
• 2 - 5 years work experience.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.

Application Closing Date
24th March, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Note: Proximity to Ajah is Compulsory.