Development Chapter Lead (DevOps) at First Bank of Nigeria Limited

First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the position below:

Job Title: Development Chapter Lead (DevOps)

Location: Lagos

Job Objective(s)

• Provide Strategic direction of application and solutions development
• To oversee the support of all application systems while ensuring that the deployment of the IT solutions complies with the Bank’s policies.

Duties & Responsibilities

• Oversee the successful completion of all work assigned to the unit
• Manage expectations of the unit’s internal and external customers
• Clearly communicate goals, organizational philosophies, and policies and procedures to the unit members
• Support BREAM in resource planning and skills management for the application solutions unit
• Manage the implementation and support of the organization’s application systems
• Direct efforts to work with BREAM to define business solutions, ensuring alignment with business strategies and priorities, as well as the target benefits expected
• Supervise the translation of change initiatives or business/user requirements into application systems delivery
• Support the articulation of user requirements in the context of business objectives through establishing and maintaining dialogue with users
• Track application systems developments through suppliers/other external sources
• Provide key inputs on application systems in the formulation of the IT strategy
• Manage hand-over/transfer of IS solutions to operational status
• Continually liaise with other IT units and business users to: understand business requirements for business applications, identify and evaluate the technical options for satisfying business requirements based on functionality, understand quality requirements, manage and report cost, etc.
• Provide leadership and technical guidance to reports
• Identify systems improvement opportunities by analysing best practices, technology trends.

Key Performance Indicators

• Execution of the IT Plan and realization of performance targets (actual against planned i.e. missed milestones or initiatives)
• Number of system components not aligned to defined enterprise architecture blueprint and standards
• Number of systems-related customer complaints
• Frequency of repeated quality audit exceptions
• Percentage of overdue incidents and problems
• Number of failed/delayed application releases
• Number of business requirements fulfilled
• Applications delivery budget versus actual budget
• Timeliness of Subordinate reviews and mentoring
• Effectiveness of Subordinate reviews and mentoring.

Job Requirements
Education:

• Minimum of First Degree or its equivalent in a Business / IT related discipline
• Master's, MBA or a recognized professional certification will be an added advantage

Experience:

• 12+ years of experience in designing, developing and delivering solutions
• 10+ years of management experience with 4+ years spent in senior management role.

Key Competency Requirements:
Knowledge:

• In-depth knowledge of software development frameworks, concepts and best practices
• In-depth knowledge of package/enterprise system implementation
• Proficient knowledge of structured systems analysis and design, and software development life cycle
• Project management skills – Project leader experience of medium to large size IT projects
• Good knowledge of enterprise applications systems such as Finacle 10, Oracle ERP, etc.
• Proven technical aptitude in several relevant application programming domains
• Working knowledge quality control/assurance
• Working knowledge of project management frameworks and standards
• Working knowledge and understanding of the strategic direction of the Nigerian Banking Industry
• Sound strategic planning and management skills
• Sound interpersonal and communication skills and the ability to work effectively with business stakeholders
• Sound conflict management skills
• Sound administrative and managerial ability
• Customer-centricity
• Creative, results-oriented and analytical with strong problem-solving capability
• Sound leadership and influencing ability
• Coaching.

Skills / Competencies:
Core SFIA 5 Skill Requirements:

• IT Governance (GOVN 5)
• Solution Architecture (ARCH 6)
• Systems Development Management (DLMG 7)
• Programming/ Software Development (PROG 5)
• Systems Integration (SINT 6)
• Porting/ Software Integration (PORT 6)
• IT Management (ITMG 5)
• Capacity Management (CPMG 4)
• Availability Management (AVMT 4)
• Service Level management (SLMO 5)
• Other SFIA 5 Skill Requirements
• Financial Management for IT (FMIT 5)
• Emerging Technology Monitoring (EMRG 4)
• Continuity Management (COPL 4)
• Software Development Process Improvement (SPIM 7)
• Project Management (PRMG 4)
• Benefits Management (BENM 5)
• Stakeholder relationship Management (RLMT 4)
• Learning Delivery (ETDL 4).

Reporting Relationships:

• Functionally reports to the Chief Technology Officer (CTO)
• Administratively reports to the Chief Technology Officer (CTO)
• Supervises: IT Application developments across custom solutions, core banking and MIS/Analytics.

Application Closing Date
Not Specified.