Sales Operations & Business Intelligence Officer at MainOne Cable Nigeria

MainOne Cable is a leading facilitator and preferred provider of innovative telecom services and network solutions such as Connectivity and Data Center Solutions to Telecom operators, Internet Service Providers (ISPs), other businesses and Government institutions across West Africa.

MainOne Cable's success is built on having talented and highly proficient people within their respective fields as the driving force behind our business. A job in MainOne is different from any other you have had. With joining MainOne you'll be challenged, inspired and proud as you become a part of something big.

We are recruiting to fill the position below:

Job Title: Sales Operations & Business Intelligence Officer

Location: Lagos
Job Type: Permanent
Department: Finance

Responsibilities

• Ensure that all daily salesforce user issues; both technical and process related are resolved without delays.
• Enforce adherence to all sales related processes and handhold salesforce users through their different activities to ensure accuracy and maintenance of end data.
• Track newly provisioned services and follow up for timely handover in salesforce.
• Manage the customer database and work with the relevant units or users to ensure that identified anomalies in the database are regularized and gaps closed.
• Tracking and reporting of revenue losses due to deactivations, downgrades and downwards price reviews.
• Track changes made to opportunities after approvals in salesforce and ensure accuracy of data before the final approvals and provisioning.
• Track closed sales for booking, unbooked sales and action plans with the Sales Team till sales are booked.
• Prepare the sales pipeline reports for Management overview.
• Forecast sales pipeline for the Shareholders’ report.
• Prepare the monthly revenue report and shares with the relevant stakeholders.
• Prepare the new sales and cash reports for sales compensation.
• Provide reports based on trends and intelligence analysis on request.

Qualifications

• Bachelor’s Degree in a relevant field.
• At least one (1) year of relevant experience.

 Competencies:

• High level of integrity and professionalism, especially in dealing with confidential information.
• Excellent analytical skills.
• Impeccable attention to details.
• Proficiency in MS Office; especially very good knowledge of Excel.
• Very good numeracy skills.
• Strong interpersonal and communication skills.

Application Closing Date
Not Specified.