Monitoring and Evaluation Officer (Biu) at the Norwegian Refugee Council

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, emergency food security, and water, sanitation and hygiene sectors.

We are recruiting to fill the position below:

Job Title: Monitoring and Evaluation Officer

Job Identification Number: 5535
Location: Biu, Borno
Job Schedule: Full time
Job Category: Monitoring and Evaluation

Job Description

• The Monitoring and Evaluation (M&E) Officer is responsible for supporting data collection and the implementation/use of quality checklists (WASH, Food security and Livelihoods, Education, Shelter, Information Counselling and Legal Assistance, Camp management) at activity level. The position also serves as a supervisor for enumerators when needed.
• The incumbent will provide support in analysing raw data from assessments, quality checklists, reporting and providing direct support to the M&E Team Lead. He will support the M&E Team Lead and the Area Manager in improving programming and organizational learning for the Area Office South.

Generic Responsibilities

• Ensure compliance with NRC policies, guidelines and standards
• Ensure compliance with Communication with communities and M&E strategy, tools, handbooks, guidelines and standards
• Specific technical responsibility for implementation of information management activities in relation to NRC programmes
• Provision specific technical support and capacity building towards project staff
• Assess, promote and document ideas for technical improvement and further beneficiary informations management options
• Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist
• Promote the rights of displacement affected population in line with the communication with communities, advocacy strategy.

Specific Responsibilities

• Lead the research and design of information flows from and to affected communities.
• Provide quality control and oversight of the data that is being collected, and identifies and addresses errors in collection or input.
• Liaise with M&E on data management updates and data validation for the Area office’s data.
• Produces detailed, relevant and high-quality qualitative and quantitative reports and alerts as requested.
• Participate in documentation of the project for lessons learnt and provide inputs to programme
• Organise monthly data reviews and compile relevant monthly reports as per project requirements
• Coordinate with Core competencies focal persons targeting, registration and selection of beneficiaries.
• Prepare and coordinate implementation of policies, standard operating procedures and guidelines for electronic records (eg. Beneficiary databases, PDMs, PCMs) and documents.
• Keep the terminology, taxonomies, ontologies, indexing and other M&E classification systems and structures up to date.
• Manage relevant M&E dashboards associated with digital communication tools as per programmatic requirements
• Assist to develop and support the implementation of appropriate SOPs for information management in line with NRC procedures including confidentiality and data protection.
• Assist in development of appropriate M&E databases to store, analyse and present relevant information.
• Support M&E and CCs staff at area level to create and maintain databases and spreadsheets that meet NRC’s and donors’ requirements.
• Support M&E Team to harmonise and develop feedback and complaints mechanisms tools using appropriate technologies.

Generic Professional Competencies for this position

• Bachelors’ Degree in Computer Science or Information Management, Statistics or IT related fields.
• Documented results related to the position’s responsibilities.
• Proficiency in English is essential

Context / Specific Skills, Knowledge and Experience:

• Minimum of 2 years of previous job experience relevant to the function or in digital communication and data management, statistics, analysis and information technology.
• Advanced MS Excel, PowerBi skills and experience of working with MS Access is required. Previous experience of working with SPSS, STATA, and R is desirable.
• Candidates with skills in basic programming knowledge of more than one of the following language:  C#, Java, Node.js, PHP, Python, Ruby have an added advantage.
• A cursory knowledge of telephony and mobile communications infrastructure and management and can articulate needs and requirements for telephony relevant to digital communication environments
• Ability to develop, organise and design short informational documents and training materials relevant to the tools in use
• Good understanding of data and information needs for programme management and decision-making.
• Strong data interpretation skills, report writing, and data presentation

Competencies:
Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following three categories:

Professional Competencies:

• These are skills, knowledge and experience that are important for effective performance.

Generic Professional competencies for this Position:

• Bachelors’ Degree in Computer Science or Information Management, Statistics or IT related fields.
• Documented results related to the position’s responsibilities.
• Proficiency in English is essential

Context / Specific Skills, Knowledge and Experience:

• Minimum 2 years of previous job experience relevant to the function or in digital communication and data management, statistics, analysis and information technology.
• Advanced MS Excel, PowerBi skills and experience of working with MS Access is required. Previous experience of working with SPSS, STATA, and R is desirable.
• Candidates with skills in basic programming knowledge of more than one of the following language: C#, Java, Node.js, PHP, Python, Ruby have an added advantage.
• A cursory knowledge of telephony and mobile communications infrastructure and management and can articulate needs and requirements for telephony relevant to digital communication environments
• Ability to develop, organise and design short informational documents and training materials relevant to the tools in use
• Good understanding of data and information needs for programme management and decision-making.
• Strong data interpretation skills, report writing, and data presentation.

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Behavioural Competencies (max 6):
These personal qualities influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, the following are essential for this position:

• Strong organisational and interpersonal skills.
• Positive and professional attitude.
• Good cultural awareness and sensitivity.
• Ability to work both independently and as part of a team.
• Ability to work under pressure and meet tight deadlines.

Application Closing Date
08:56 AM: 8th April, 2022.