Customer Service Officers at a Confectionery Company - Khenpro Global Services (2 Openings)

Khenpro Global Services - Our client in the confectionery industry is recruiting to fill the position below:

Job Title: Customer Service Officer

Locations: Osapa - Lekki and Victoria Island, Lagos
Employment Type: Full-time

Job Description

• Preparing the Customer Service Guidelines.
• Solving all product or service related issues of the customers.
• Keeping a proper record of the customers.
• Maintaining and updating the information of the customers regularly.
• Providing the best possible solution to the queries of the customers.

Requirements

• HND / Bachelor's Degree with 1 - 3 years of work experience
• Proven customer support experience or experience as a Client Service Representative
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively.
• Previous experience working in a confectionery company is an added advantage.

Salary

• N45,000 - N60,000 Monthly.

Application Closing Date
30th April, 2022.