Retail Supervisor at BBOXX Limited

BBOXX is a UK-based Next Generation Utility company providing affordable, reliable and clean energy solutions to meet off-grid customers’ energy needs. We are fully vertically integrated, controlling every part of our customer experience.  having already impacted over 2 million customers' lives with our solar home systems (SHS) so far and diversification into clean cooking and other utilities underway, we have 1000+ staff working across five offices in Europe, Asia and Africa - who are waking up every morning to transform the lives of our customers and to unlock their potential.

We are recruiting to fill the position below:

Job Title: Retail Supervisor

Requisition No.: req1240
Location: Ekiti, Nigeria
Reporting to: Retail Area Manager

Role Brief

• As a Retail Supervisor you will be driving the key metrics of a shop: Sales, Installation, Repossession and Aftersales services.
• You will have the opportunity to build and manage a network of agents, technicians and one shop manager.
• This is an opportunity given for very strong performers to build up the skills of a manager and later on move up in the organization.

What you can expect to be doing

• Create and maintain an incredible sales team
• Meet the sales objectives through careful planning and motivating your team
• Meet the technician target through a laser focus on efficiency
• Meet the operational standard we expect at the shop Tasks
• Responsible for new customer acquisition across a defined area
• Hiring agents who are very effective sellers and good representative of BBOXX
• Training agents to offer an incomparable customer service
• Managing the schedule of agents and motivating them to reach new heights
• Supporting and coaching agents in the field when needed (e.g. group presentation)
• Monitoring their performance against objectives and take necessary actions
• Organizing the agent network geographically Responsible for technicians performance
• Managing the schedule of technicians and motivating them to reach new heights
• Monitoring their performance against objectives and take necessary actions
• Responsible to implement marketing strategy in coordination with Retail Area Manager
• Request for any marketing activities
• Responsible for the operations at the shop
• Supervise the shop manager in its activities
• Report to the retail area manager about the shop results Perks:
• A relentless commitment to training our staff and the opportunity to move up in the organization
• Working with the best people in the sector
• Making an impact for millions in the dark and being part of the solar revolution.

What we are looking for

• Have a University Diploma and 2 years working experience
• Have prior experience in sales management, we are not looking for the “striker” of a football team but for the head coach
• Be willing to live in rural areas, the role is set in rural areas, you will be located at a shop which are in secondary towns
• Be proficient with the Microsoft Office Suite.

Desired Profile:

• You have shown in the past an ability to meet targets independently as a leader.
• You love selling: You have a passion in convincing people. You love getting others to trust you and follow your advice. You have some experience in selling effectively.
• You deliver and expect the best: At BBOXX, we all want to deliver extraordinary work in order to bring the solar revolution. We also expect others to do the same. You should have stories of when you over delivered in your career.
• Good team Leader.
• Committed to great customer experience.

Compensation
Base compensation and performance bonus based on results.

Application Closing Date
Not Specified.