Sales Manager at JCVaxe Technology Concept

JCvaxe Technology Concepts is an indigenous company that was adapted to provide information technologies (IT) solutions to corporate organizations.

We are JC Technology Concepts (J.T.C.), a registered IT maintenance firm that renders computer Sales, repairs, networking and other IT solution for various organizations. Our services cover both software installation and hardware troubleshooting and repairs. Whatever IT requirements are, J.C.T. has them all. We have packages that will conveniently synergize your business operations. These clearly range from introducing IT solution maintenance, 24hrs assistance in case of emergency to providing files backup and storage, and networking management.

We are recruiting to fill the position below:

Job Title: Sales Manager

Location: Ikeja, Lagos
Employment Type: Full-time

Job Responsibilities

• Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
• Creates relationships and identifies customer needs while recommending appropriate solutions to drive both individual and team sales, margin, accessories, and overall performance.
• Applies extensive sales experience, knowledge, and expertise to act in each department.
• Contributes to the delivery of optimal customer service by recruiting, training, scheduling, and retaining customer focused full-time and part-time department personnel.
• Resolves complex customer issues or escalations as needed while proactively equipping line-level associates with tools for addressing customer concerns.
• Perform any duties as assigned.

Job Competencies and Requirements

• Customer issues or escalations as needed while proactively equipping line-level associates, Associate Degree or Higher in Business or related fields
• Previous experience in sales and customer service
• Aged 30 to 45 years
• 1 year of experience and above
• Ability to work successfully as part of a team
• Ability to work a flexible schedule including holidays, nights and weekends
• Resolves complex tools for addressing customer concerns.
• Experience in leadership
• Proven track record of meeting and exceeding targets
• Background in customer service; Particularly in the real estate and industry
• Technical understanding of the design and its administrative Management Skills
• Experience tracking relevant KPIs (e.g., customer satisfaction)
• Proficient in MS Office, with working knowledge of CRM platforms
• A customer-oriented attitude
• Excellent communication and negotiation skills
• Problem-solving aptitude
• Ability to work well with a team
• Strong interpersonal skills
• A can-do attitude is required
• Ability to meet up with deadlines.

Salary
N150,000 - N180,000 Monthly.

Application Closing Date
5th May, 2022.