Digital IT Intern at Baobab Microfinance Bank

Baobab Microfinance Bank is the leading digital financial inclusion group focusing on serving individuals, micro and small businesses in Africa and China. Our mission is to unleash the potential of our clients offering them simple and easy to use financial services.Founded in 2005 as Microcred, today Baobab has over a million customers and 3,800 employees operating in Burkina Faso, China, Democratic Republic of Congo, Ivory Coast, Madagascar, Mali, Nigeria, Senegal, Tunisia and Zimbabwe.

We are recruiting to fill the position below:

Job Title: Digital IT Intern

Location: Lagos
Employment Type: Internship
Reporting to: Assistant Head Digital Strategy & Group Head of Innovation and Digital Products (Functional during implementation phase)
Functional links with: Group Lending Product Managers and Business Development Managers

Job Purpose

• The main role of the interns is to sell the Digital Channels to customers that walk into the branches.

Rôles & Responsibilities

• Assisting customers to download My Baobab app and use it for transactions
• Assist customers in the request for Baobab Verve Cards & USSD
• Liaise with the CSO to ensure that the customer is aware of their NUBAN and its uses
• Encourage customers to make repayments via the NIBSS Inflow Channels
• Market and drive adoption of future Digital Channel solutions
• Be responsible for reporting on specified digital channels used by Baobab customers
• Be responsible for updating workflows and plans for the internal digital transformation process.
• Any other tasks assigned by the supervisor

Profile

• Possess a Bachelor's Degree in relevant fields.
• Ability to listen, adapt, persuade and transform
• Ability to make new and useful ideas work;
• Ability to extract, interpret, analyse data and resolve problems;
• Ability to produce deliverables conforming to the required standard;
• Ability to support a team and team building skills;

Application Closing Date
25th April, 2022.