Device Application and Support Officer at a Reputable Financial Company

A reputable Financial Company is recruiting suitable candidates to fill the position below:

Job Title: Device Application and Support Officer

Location: Lagos
Employment Type: Full-time

Job Objective(s)

• Management, configuration & support of device application.

Duties & Responsibilities
The Team member for Configuration & Configuration Support shall primarily be responsible by assisting the Team lead to execute the following across the Department:

• Ensure technical knowhow on various device in the industry.
• Work with team lead to engage stakeholders (business & technical teams) to design & test applications for Suitability
• Undertake regression test for release of new versions of application/ devices.
• Keep catalogue of all devices/device application/ versions and what each does
• Maintain records of all terminals configured with our application to include but not limited to profile, TID, terminals serial, type and communication, SIM serial as well as its movements.
• Ensure configuration and replacement request are treated within SLA
• Ensure terminals configured pass quality assurance standard.
• Ensure that terminals are properly prepped for deployment- SIM, decal, Signage, cables e.t.c
• Ensure that terminals are properly registered across all system or work with stakeholders to resolve same.

Job Requirements

• Education University: B.Sc / HND in Computer Science, Computer Engineering, Elect/Elect, Physics, Maths and other Information Technology related courses.
• Experience: 0 - 2 years experience

Application Closing Date
28th April, 2022.