Korapay is a payment infrastructure servicing a wide band of businesses making local and international payments. We are a marketplace for digital financial services across Africa. Our vision, which is at the core of what we do every day, is to create a world void of digital financial barriers across Africa. We are committed to delivering reliable, secure, and easy to use digital financial solutions to every single customer with a guarantee that it is improving their lives.
We are recruiting to fill the position below:
Job Title: Product Manager
Location: Lagos
Employment Type: Full-time
Responsibilities
General:
Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
Scope and prioritize activities based on business and customer impact.
Work closely with the Engineering team to deliver with quick time-to-market and optimal resources.
Research Market Needs:
Review market data and complete an informative analysis of findings.
Develop a product strategy that guides the team towards goals that meet the needs of both the end-user and business.
Ensure all stakeholders have a solid understanding of the product and its capabilities to ensure company-wide success.
Manage product releases – Draft and distribute product briefs to ensure the smooth introduction of every new release.
Answer questions and troubleshoot issues throughout the release lifecycle.
Practice Customer Centric Development:
Work with clients to understand their unique needs and pain points.
Capture and share client feedback with the team to best investigate ways to create a solution.
Collaborate cross-functionally to ensure features and functionality are meeting market needs in new and innovative ways.
Report the success of the products and strategize improvements needed.
Agile Management – Run daily rituals like scrum, backlog grooming, planning, and retrospective for a cross-functional team. Monitor the progress of issues and provide solutions for the Engineering team.
Partner with the Engineering team to translate customer needs into workable technology solutions within the agreed timelines.
Draw insights from user research, experiments, and industry trends to set the team strategy and prioritize projects that sustainably grow our customer base and drive the adoption of new products.
Work closely with the Engineering, Design, Sales, and Analytics teams to grow our customer base through conversion rate optimization, retention, and re-engagement initiatives.
Own the Entire Product by:
Translating product strategy into detailed requirements and prototypes.
Defining the product strategy and product roadmap.
Managing the product throughout its lifecycle from conception to finish.
Collecting, managing, and maintaining traceability of requirements from all stakeholders across product releases.
Writing product requirements and market requirements documents.
Monitor data, reports, and improve product performance.
Run trials and MVPs while developing and delivering go-to-market strategies, and market launch plans.
Act as a product evangelist to build awareness and understanding both internally and externally.
Also, be ready to do whatever it takes to make your product successful, no matter how big or small the issue may be.
Requirements
Bachelor's Degree
A minimum of 3 years experience as a Product Manager in a B2B environment and/or financial services and/or banking industry.
Demonstrable experience managing product cycles from ideation to
Excellent analytical ability with experience in defining, tracking, and reporting on key success metrics.
The ability to work with a strong methodology and process to drive product decisions.
Excellent problem-solving skills.
The ability to communicate, collaborate, and influence effectively across all stakeholders.
Proven ability in developing product and marketing strategies and effectively communicating recommendations.
Proven record in managing all aspects of the product life cycle.
Solid technical background with understanding and/or hands-on experience in software development and web technologies.
Excellent written and verbal communication skills.
You love to create new products and are always thinking of ways to improve existing ones.
Finally, you are eager to learn and interact with both internal and external customers.
Benefits
Competitive Salary
Health Insurance Coverage
Sponsored and Tailored trainings
Work Flexibility and
The opportunity to work with a highly collaborative team building the future of payments in Africa.