Technical Underwriter / Claims Officer at Creditstar Microinsurance Company Limited

Creditstar Microinsurance Company Limited is registered in the Federal Republic of Nigeria as a private Limited Liability Company and as a composite Micro insurance company. Our resources and local relationships with our stakeholders create world-class results for low-income earners especially those who cannot get conventional Insurance. As one of the foremost MicroInsurance Company. CreditStar Insurance offers non-life and life insurance, investment and risk management solutions. With a presence in Nigeria, we are uniquely positioned to meet quality, simple and accessibility Insurance products.

We are recruiting to fill the position below:

Job Title: Technical Underwriter / Claims Officer

Location: Lagos

Scope of Work
The primary duties of the Technical Underwriter/Claims Officer will include: 

• Maintain current and accurate data documentation of all new businesses underwritten.
• Allocate policy numbers to new business.
• Prepare policy document for every new business and pass to sectional head for review and approval.
• Prepare reinsurance advice on all new business and collate returns from branches to enable reinsurance unit.
• Processing of all claims request in a timely and efficient manner.
• Review of actuarial reports on claims and make appropriate recommendation to the Unit Head.
• Ensure proper and detailed investigation and research are carried out on reported claims cases.
• Prepare weekly reports to the Head of the unit.
• Ensure prompt treatment of credible claims.
• Comply with the company’s claims processes and policies.
• Ensure accurate documentation of all claims transactions and proper maintenance of claims documentation.
• Ensure strict compliance with the company’s claims processes and policies.
• Ensure accurate documentation of all claim transactions and proper maintenance of all claims documentation.
• Make apportionment and placement of risk.
• Raise cheque requisition to pay co-insurers.
• To carry out new starter inductions in the Claims Unit.
• To manage talent and succession planning of Claims department staff
• To participate in the implementation of specific projects, procedures and guidelines to help align the workforce with the strategic goals of the organization.
• To support change management processes
• Handle highly confidential information in an honest and trustworthy way.
• Other duties as assigned by Unit Head from time to time.

Duration and Nature of Assignment:

• The appointment of the Technical Underwriter/Claims Officer position will be for a probation period of 6-months and confirmation of role as permanent subject to performance during probation period. 

Qualifications

• A HND or Bachelor's Degree in any of the Humanities. 
• Minimum of 7 years post qualification experience of which at least 4 must have been in the Insurance Services Sector.
• Age Range: 25 - 35 years
• Professional qualifications and ffurther trainings would be an added advantage.
• Strong ethics and reliability.
• Excellent verbal and written communication skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Proficient with Microsoft Office Suite or related software.
• Any Nigerian local language proficiency will be an advantage but not a mandatory requirement 
• Ability to develop working relationship with a wide range of internal and external personnel.

Application Closing Date
26th April, 2022.