Front Desk Officer at International Energy Services Limited (IESL)

International Energy Services Limited (IESL), established in 1990, is a specialist, multidisciplinary, energy services company that provides integrated, client-focused and cost-effective services in the oil and gas industry.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Ikoyi, Lagos
Employment Type: Full-time

Job Descriptiion
Front Desk Operations:

• To ensure that clients and guests visiting the firm are welcomed warmly upon arrival at the Firm’s reception;
• To offer as appropriate tea/coffee and/or other refreshments to clients or guests as they wait (where necessary);
• To ensure that the meeting rooms are properly set up for meetings and also coordinate their use;
• To ensure that all reading material located at the reception are remain up to date and in good condition;
• To manage all front office equipment and ensure that all damage is reported promptly to the Firm as appropriate;
• To ensure that the reception area is kept neat and tidy at all times.
• To demonstrate excellent phone etiquette by making phone calls and/or responding to all callers in a friendly, professional and courteous manner;
• To route callers appropriately to members of the Firm;
• To return to calls placed on hold every 45 seconds, to give the caller the opportunity to continue holding or to leave a message;
• To take accurate phone messages and inform the necessary parties appropriately.
• To schedule both internal and external meetings as required;
• To manage and update appointment on calendars using Microsoft Outlook.

Requirements and Skills

• Candidates should possess an HND qualification with 3 - 5 years work experience
• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation.

Application Closing Date
29th April, 2022.