Fashion Sales Associate at a Retail Ready to Wear & Bespoke Fashion Store - WorQulture

WorQulture - Our client, a Retail Ready to Wear & Bespoke Fashion Store, is recruiting to fill the position below:

Job Title: Fashion Sales Associate

Location: Victoria Island, Lagos
Employment Type: Full-time
Work hours : Mondays - Saturdays (9am-6pm) - Alternate Saturdays

Job Summary

• The Retail Sales Associate who will handle customer relations and ensure customer satisfaction.
• The ideal candidate is enthusiastic, has a passion for customer experience, and is curious to find solutions to customers' purchase decisions.
• The goal is to ensure customer satisfaction, retention, and growth in sales.
• You will also be in charge of payment collection and reconciliation.

Responsibilities

• Responsible for meeting the sales targets of the organization through effective planning and budgeting.
• Responsible to engage customers and represent the brand when and where required
• Handle all customer relations/resolutions.
• Oversee all store layout of merchandise, displays, and stock.
• Represent the company in areas of public interest like trade shows, fashion shows, etc.
• Maintain up-to-date documentation of customer processing through the intake, order, follow-up, and delivery.
• Coordinate the flow of goods from the stock room to the sales floor and handle all merchandise replenishment.
• Ensuring that sales operations are carried on in an appropriate, cost-effective way
• Improving operational management systems, processes, and best practices
• Ensure that the department collaborates with all other departments to ensure the smooth operation of boutique
• Ensure that all company policies, procedures, and directives are enforced consistently and effectively.

Requirements

• Experience in customer service or retail sales in a fashion store
• A strong passion for fashion
• Excellent written and oral communication skills
• Organizational skills
• Detail Oriented
• Problem-solving skills.

Remuneration
N70,000 Monthly.

Application Closing Date
Not Specified.