Customer Service Agents at a Fintech Company - Sunrose Consulting Limited

Sunrose Consulting Limited - Our client, a technology provider in the financial sector, is recruiting to fill the position below:

Job Title: Customer Service Agent

Location: Lagos
Employment Type: Full-time

Responsibilities

• Successful candidates will be tasked with implementing, supporting and managing all member accounts and query activities as well as collaborating with other departments to contribute to the overall success of the Organization.
• A great team member provides thousands of entrepreneurs with the knowledge, bravery, and tools they need to bring their ideas to reality, push the boundaries of their operation, and evolve with market changes.

Requirements

• OND / N.C.E / HND / B.Sc Degree
• Minimum of 2 years’ work experience in a fast-paced environment in sales and business development teams preferably in banking, fintech.
• A problem solver, you must have perfect written and spoken communication.
• Of equal importance, you must possess an analytical profile with experience in customer service and telemarketing.
• You must be eloquent, curious, and an empathetic professional who possesses an in-depth understanding and technical know-how of business values in order to solve issues members face through the Onboarding Funnel.

Application Closing Date
22nd June, 2022.