Volunteer Team Leader at Kiva

Kiva is a 501(c)3 U.S. non-profit fuelled by passionate people. Founded in 2005, and based in San Francisco, with offices in Bangkok, Nairobi, Portland and staff around the globe.

We are recruiting to fill the position below:

Job Title: Volunteer Team Leader

Location: Remote (Online) 
Employment Type: Volunteer

Job Description

• Do you have experience building relationships remotely? Would you like to use your skills to facilitate lending in over 80 countries around the world? Apply to become a Kiva Volunteer Team Leader!
• Kiva’s Review and Translation Program relies on over 400 volunteers to edit, translate, and thoroughly review loan profiles from around the world. Kiva Loan Review Team Leaders cultivate team engagement and harness the skills of Kiva’s dedicated volunteers, who review Kiva’s borrower stories through an innovative crowdsourcing model. They provide leadership, motivation, and support to a diverse, multicultural, and global community of volunteers in order to keep loans flowing from the field to the Kiva website. They foster connections between the volunteer community and Kiva headquarters.
• This is a remote volunteer position.
• Loan Review Team Leaders act as a first line of support for editors and translators to keep Kiva’s processes efficient and sustainable. They craft customized updates and develop creative approaches to strengthen team engagement. They maintain regular email contact with team members to field basic questions, provide guidance, and solve problems. They promote the use of Kiva’s loan review resources and escalate policy and technical questions to Kiva staff.
• Loan Review Team Leaders help shape the future of the Review and Translation Program at Kiva. They exchange ideas and perspectives with other team leaders and Kiva staff in regularly scheduled conference calls. They also help develop, document, and share best practices for team leaders.

Requirements
A successful candidate will have these essential skills and qualities:

• Proficient and comfortable with written English
• Able to commit to 4-6 hoursa week for13 months, including availability for approximately 3 conference calls per quarter with fellow Team Leaders/Kiva staff
• Is a strong communicator and is organized
• Can forge effective working relationships with remote colleagues; is comfortable providing instruction and feedback over email
• Enjoys working collaboratively in a team environment
• Enjoys establishing and reaching targets, both for themselves and for their team
• Has mature judgment and can work with little supervision
• Is comfortable with internet, email, basic word processing, and spreadsheet programs; regularly checks and responds to email
• Is able to abide by calendared appointments and consistently meets deadlines
• Location: Anywhere, but can occasionally accommodate conference calls where differing time zones are prioritized
• This is a remote volunteer opportunity
• With experience / skills in at least one of the following:
  • Managing volunteers
  • Working with or managing geographically distributed teams
  • Spanish, Russian, French, or Portuguese translation (not required, but a plus)

Application Closing Date
31st May, 2022.

How to Apply
Interested and qualified candidates should send their Application to: [email protected] using the job title as the subject of the mail
Or
Click here to apply online

Note

• You must be at least 18 years of age to apply.
• Able to access a desktop or laptop computer and internet -loan profiles cannot be reviewed properly on a tablet or smartphone
• You will sign a volunteer agreement that covers protecting the privacy of Kiva borrowers as well as a standard media release.
• Successful applicants will be expected to complete a language assessment and may be invited to an interview process afterward. Successful completion of the test and subsequent interview process leads toofficial training for this role beginning in late July/August.
• This is a remote volunteer opportunity.