Posted on Thu 05th May, 2022 - hotnigerianjobs.com --- (0 comments)
At Infobip we dream big. Last year, over half of the world’s population interacted with businesses through the Infobip platform. It didn’t happen by chance: through 50+ offices on 6 continents, we are truly committed to helping our 200 000 enterprise clients reach and engage mobile users. Join us in driving the continuous success of Infobip by creating products that our customers love.
We are recruiting to fill the position below:
Job Title: USSD Integration Developer
Location: Lagos
Employment Type: Full-time
Job Description
The USSD Integration Developer is responsible for implementation of Infobip USSD services in post-sales environment. Working with the rest of the Professional Services department, this position will quickly assess customer needs, develop innovative plans to solve their problems and implement these plans to the customer's satisfaction.
The USSD Integration Developer must have a passion for helping customers find creative ways to run their businesses more effectively. Finding new ways to constantly improve the satisfaction and loyalty of our customers is a top priority. Working with aggressive timelines and a full customer portfolio is required
Main Missions
Provide USSD integration services to new and existing customer
Document and validate customer’s business requirements and map to Infobip USSD product functionality
Configure/customize USSD engine to meet customer’s business requirements
Attend internal project meetings and provide status on progress of activities and deliverables
Conduct consulting and solution enablement sessions for customers and document with meeting minutes summaries
Ensure highest degree of customer satisfaction during implementation project
Create conversational workflows and strategies for Infobip solutions
Design conversational user interfaces and content
Create natural dialog flows, wireframes, and templates for USSD
Contribute to internal PS initiatives
Document solutions and best practices and share with PS community
Contribute to further USSD service development
Contribute to internal product related Initiatives
Participate on product related initiatives and projects, assist product development
Provide regular updates to Sales Engineers on features, roadmap, changes, and trends in products/solutions
Product feedback collection from customers and partners
Focus on Continuous Development
Participate in Continuing Education sessions
Be fully versed on functionality released with each new product upgrade
Qualifications
More about you:
You have a Bachelor Degree in IT.
You have 3-5 years experience in a similar position and already worked for the Telco, USSD, or Integration space.
The following skills are mandatory: NodeJS / javaScript, JSON, Bitbucket, Jfrog, Jenkins, Jira, InteliJ, Basic networking, Basic windows / linux admin
Additional Information
When you become part of Infobip you can expect:
Awesome clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users!
Opportunity knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
Learn as you grow – Starting with a fantastic onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development.
Connect globally – Work with people from all over the world. We put the “global” in globalisation.
Pay & Perks – Competitive salary, health benefits, a team taking care of all the equipment you need, team building and other organized activities ... Talk about a balanced lifestyle!