Graduate Service Delivery Engineer at Dell Nigeria

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Systems Engineer on our Server and Networking team in Lagos, Ghana.

We are recruiting to fill the position below:

Job Title: Graduate Service Delivery Engineer

Job ID: R107308
Location: Lagos, Nigeria

Description

• Our customers rely on our products and services to drive progress. So, we take the service we provide extremely seriously.
• Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives.
• As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises.
• We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.
• Join us as a Engineer on our Professional Services team in Lagos, Nigeria to do the best work of your career and make a profound social impact.

What You’ll Achieve

• As a Service Delivery Engineer, you will provide world-class delivery support to our customers by building an in-depth knowledge of our customers’ priorities and initiatives and becoming a trusted advisor that avoids customer impact and facilitates continuous improvement.
• You will identify potential sales and growth opportunities and will partner with key stakeholders to maximize these prospects.

You Will

• Interface directly with customers toimplement and support technologies such as Server, Networking, and Storage.
• Build and review design, functional, technical and/or process documentation
• Focus on data collection and analysis of specific issues with internal team
• Develop and sustain effective communication to collaborate with cross-functional internal teams
• Take the first step towards your dream career
• Every Dell Technologies team member brings something unique to the table. 

Essential Requirements

• Fresh Graduate with less than 12 months experience
• Technical implementation knowledge is highly recommended:Rack and Stack, Configuration of Server, Storage, and Networking
• Organizational and planning skills to coordinate program deliverables
• Ability to set priorities and delegate
• Analytical, problem-solving and negotiation skills.

Application Closing Date
23rd May, 2022.