Head, Recovery and Collections at Creditville Limited

Creditville is a proprietary fintech group with various services (loans, lease, finance, investment, assets management, banking, foreign exchange, real estate) headquartered in the heart of Victoria Island, Lagos, Nigeria. Through the years, Creditville has developed and continue to deploy the use of digital technologies and innovations to support, enable and provide alternatives to traditional banking, financial and investment services through our specialized subsidiaries.

We are recruiting to fill the position below:

Job Title: Head, Recovery and Collection

Location: Lagos
Employment Type: Full-time

Job Summary

• To lead the implementation and execution of the Recovery and Collections strategy and provide strategic direction and guidance on a broad and diverse range of complex operational activities.

Duties & Responsibilities

• Develop policies, procedures and guidelines governing recovery and collections activities
• Provide technical and strategic advice about debt collection services and procedures, both externally and internally
• Oversee bottom-line metrics, including detailed strategic analysis, forecasting, and account placement
• Implement new strategies and tactics to improve collections and recovery performance, training, and coaching staff to improve performance.
• Liaise with collection agencies regarding collection and claim pay activities and further developing strong, sustainable relationships
• Manage portfolio of clients whilst developing and maintaining new commercial opportunities.
• Liaise directly with clients, third parties and colleagues in departments to maximise collections performance whilst also ensuring good client outcomes
• Maintain high standards of financial management and record keeping
• Undertake effective due diligence processes
• Ensure all file audits and monthly reviews are completed accurately and within agreed timescales

Qualifications

• A minimum of Bachelor's Degree in Finance, Business, Economics, or other quantitative related field is required.

Experience:

• Minimum of 10 years work experience in consumer or commercial lending, process analysis, credit risk and collection.

Behavioural Skills:

• Good knowledge of corporate credit, collection agencies, legal and compliance procedures, credit risk and account management.
• Competent Project Management skills.
• Understanding of the full credit lifecycle including acquisition, fraud, account management, collections and recoveries.
• Familiar with operating Loan Banking Applications such as Bank One or other enterprise software.
• Numerically savvy, able to work with data, perform analysis and communicate result.
• Experienced in performance management.
• Proficient on Microsoft Office Suite.
• Able to deal with uncertainty and make decisions with limited information, thus action oriented.
• Excellent analytical skills, quantitative and qualitative.

Application Closing Date
20th May, 2022.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@creditville.ng using the Job Title as the subject of the mail.