Community Associate at Craftmerce Limited

Craftmerce is a B2B wholesale marketplace, exclusively for African made products. We are the first and only marketplace that connects ethical African brands to international retailers in US, Canada, Uk, and Europe.

Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. The team is composed of driven, innovative, collaborative, and curious people who love architecting ground-breaking technologies. We value individuals who bring an entrepreneurial mindset to every task and will embrace our culture of innovation.

We are recruiting to fill the position below:

Job Title: Community Associate

Location: Lagos
Employment Type: Full-time

About the Role

• As a Community Associate, you will act as the liaison between Craftmerce and its audience.
• You will act as the voice, tone, and moderator of the Craftmerce brand through community support, content
• distribution, and digital engagement to build brand presence and trust, both online and in-person.

Responsibilities and Duties

• Develop a content marketing plan and editorial calendar.
• Create engaging and shareable content for a blog, Facebook page, monthly newsletters and/or promotional videos.
• Provide community feedback to the management and stakeholders.
• Plan and execute community initiatives and programs.
• Monitor social media campaigns and analyse web traffic from the online community using key performance indicators (KPIs).
• Find new marketing and outreach opportunities to push the Craftmerce brand image and value proposition.
• Work with journalists, influencers and PR agencies to ensure accurate brand representation for Craftmerce.
• Participate in social events, corporate events and workshops.

Experience Requirements

• Candidates for this position should have at least 3 years of marketing, content management and publishing experience.
• Experience with social media platforms such as Facebook, IG,Twitter, Email Marketing Channels, YouTube and LinkedIn is preferred as they will be managing the company’s accounts and pages on those sites.
• Knowledge of social media management tools like Hootsuite is important.
• Any professional certification is a bonus, but not necessary. Since this is a dynamic field, the candidate also has to stay up to date with developments, changes and trends in the social landscape.

Qualifications and Skills:

• Ability to develop creative, engaging and original content
• Exceptional written and oral communication skills
• Good customer service and interpersonal skills
• Friendly and outgoing personality
• Knowledge of search engine optimization (SEO) and web metrics
• Proficient in word processing applications, spreadsheets, presentation software and social media management tools
• Good judgment and problem-solving skills

Application Closing Date
30th May, 2022.