IT Support Engineer at Integrated Systems and Devices Limited

Integrated Systems and Devices Limited is an IT / Engineering company, providing electronic security solutions for medium to large organizations, multinationals and government agencies with our services spread across the length and breadth of Nigeria.

We are recruiting to fill the position below:

Job Title: IT Support Engineer

Location: Lagos
Employment Type: Full time

Roles and Responsibilities

• Reviews vendor contracts and coordinates IT purchases (hardware, software and services) to ensure effective deployment of solutions aligned with user needs.
• Manage technology services that meet operational requirements of the organization.
• Designing and installing computer hardware configurations.
• Participates in the development, implementation, and maintenance of policies, objectives, short- and long-range in IT planning
• Installing software and networking systems to enhance business operations
• Troubleshooting network and software issues.
• Installing high-level software security systems.
• Training staff on newly installed hardware and software systems.
• Fixing hardware, software, and networking issues.
• Responding to general IT requests.
• Ensuring security software is kept up to date.
• Filing monthly reports for the IT Manager.
• Participates in the documentation and implementation of policies and standard operating procedures consistent with the company’s objectives to ensure effective operation of an organization.
• Provide support for project teams with drawings and documentation using AutoCAD, Microsoft Office Suite, Microsoft Project, CorelDraw, etc.
• Participates in the development of IT Service Catalog offerings, Service Level Agreements, and Operating Level Agreements consistent with the needs of the organization.
• Manage our presence online and liaise with internal stakeholders to improve on services as it affects our social media accounts.
• Participates as a member of the IT management team in planning, problem resolution, and reviewing IT related performance.
• Maintains current knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.
• Ensure all work is performed in line with company policies, procedures, and standard.
• Be duly informed and aware of ISDL’s QHSE policy and departmental QHSE objectives.
• Ensure the promotion of customer focus throughout the organization.
• Actively participate in all QHSE related activities.
• Contribute to the effectiveness and continual improvement of the QHSEMS
• Take responsibility for failure to conform with QHSE requirements.
• Report all incidents in line with established QHSE procedures.
• Execute all QHSE responsibilities as directed by the QHSE coordinator/management representative.
• Performs miscellaneous job-related duties as assigned.

Requirements

• Candidates should possess relevant qualifications.

Salary
N100,000 - N150,000 monthly. 

Application Closing Date
23rd May, 2022.

Method of Application
Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.