Posted on Wed 18th May, 2022 - hotnigerianjobs.com --- (0 comments)
Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company's product offerings include 2G, 3G and 4G wireless services, mobile commerce and enterprise services.
The Fibre Transmission Engineer Controls, Manages and Supports day to day transmission operations and management of the fiber network, Tellabs and OSN Dxx/DWDM network operations to ensure an optimum network availability, excellent customer experience, delivering Operational Excellence with most cost optimized model in the world.
Primary Responsibilities
Day to day management of all national and Metro fiber, Huawei ODN/DWDM and Tellabs Dxx/DWDM Network Operations & Maintenance with Strategic Partners(SPs) to deliver optimal availability and Perpetual quality ( Customer):
Resolution drive for Fiber cuts & Service rerouting in the event of failures
Operational Planning for Proper redundancy for links
Traffic planning & provisioning
Create n Review plan for service Provisioning then coordination with each MS Partner/POI partners.
Physical Cross connection coordination
Day-to-day Utilization monitoring and trigger to Upgrade/Rectify/Govern the partners to resolve issues
Uptime Monitoring & Troubleshooting with partners
Traffic cutover implementation on the newly created/Upgraded Transmission network
End-to end operational management of the National and Metro fiber in accordance to the set availability
Drafting, owning & implementing the Huawei and Tellabs SDH/DWD frequency and channel/traffic cross connection for robust diversity
Endure fiber cuts are attended to and restore within the set MTTR
Ensure preventive maintenance & Escalation procedures of fiber networks and the active nodes are implemented
Periodic audit of all ASON/DWDM and SDH channels and cross connections domains
Spares management to ensure availability of both critical and non-critical active spares
Ensure Huawei OSN/DWDM and Tellabs SDH Service Provider Service Level Agreement management are met
All Incidence management recommendation and follow up of both national and metro fiber incident including Huawei OSN/DWDM and Tellabs SDH
Support the Operational Interface to both internal and external stakeholders especially Commercial, Customer Service Delivery and IT teams
Ensure all regional Requirements and deliverables of Huawei OSN/DWDM and Tellabs SDH Operations and Maintenance are met.
Drive the end to end process documentation, implementation and compliance to processes, procedures and policies to ensure seamless operations across all SP( Process Management):
Create and Ensure adherence to Governance Model.
Define service level agreements for internal processes and partners, monitor achievement of defined objectives to ensure an effective and efficient interface to all touch points
Ensure compliance to applicable policies, procedures and monitor availability of all relevant documentation, across relevant touch points to ensure synergy across all MS partners and OEM vendors
Institute service level agreement measurement methodology to ensure all Huawei OSN/DWDM and Tellabs SDH’s are accurately measured, rewarded and penalized accordingly
Regulatory Compliance:
Ensure that all activities of Operations and Maintenance in the central and Region adhere to corresponding regulatory requirements in daily operations.
Partner & Contract Management:
Ensure all processes for effective management of Partners.
Identify processes that will continually improve efficiency of delivery of Key Performance Indicators
Build a capable and motivated team at Airtel to create a high performance team environment:
Recruit the right talent in consultation with function head, as per defined recruitment guidelines
Develop and motivate team members through structured training and on the job coaching
Establish performance expectations and regularly review individual performance
Recommend appropriate rewards and recognition.
Educational Qualification and Functional / Technical Skills
Bachelor of Electrical / Electronic Engineering, Computer Science or Telecoms Engineering (Masters Degree in Engineering a plus)
Sound knowledge of Mobile Network O&M
Analytical and Presentation skills
Strategic negotiation skills
Relevant Experience:
5 - 7 years of varied experience in operation and maintenance in the Telecom industry
4 - 6 years of managerial experience in a GSM/mobile company
4 - 5 years of hands on experience in various Fibre network implementation and Huawei OSN/DWDM and Tellabs SDH.
Other Requirements:
Tactical disposition in decision making and managing resources
Logical decision making abilities
Flexible and dedicated
Ability to innovate and deliver value to business
Ability to manage an outsourcing partner to effectively deliver on service level agreements
Ability to motivate and lead both internal and external partners
We are an equal opportunity employer and value diversity. We therefore do not discriminate against applicants on the basis of; among others, their race, disability, religion or gender.
All employment opportunities are decided on the basis of qualifications, merit and business need.