Worksite Clinic Manager at Lagoon Hospitals - Hygeia

Lagoon Hospitals has consistently been providing healthcare of international standards in Nigeria. Established in 1984 by Professor Emmanuel and Professor (Mrs.) Oyin Elebute, and commencing operations in 1986 as a provider of integrated healthcare services, Lagoon Hospitals is currently the largest private healthcare services Group in Nigeria with six healthcare facilities.

Lagoon Hospitals is the only Nigerian Hospital group accredited by the Joint Commission International, and one of two groups in Sub-Saharan African to be so accredited. The Hospitals was first accredited in 2011 and re-accredited in 2015, 2018 and 2021.

We are recruiting to fill the position below:

Job Title: Worksite Clinic Manager

Location: Ikoyi, Lagos
Employment Type: Full-time
Reports to: Head, Business Development and Corporate Communications

Job Description

• This role is responsible for coordinating and managing the worksite clinics to profitability and fostering client retention.

Summary of Responsibilities

• Set up, attend meetings and make presentation to prospective clients and buyers of our services.
• Develop and execute Health talks to worksite clients.
• Establish and maintain effective working relationships and communication with worksite clinic clients, employees and other managers.
• Responsible for budgets and profitable performance of worksite clinics under the company’s purview.
• Manage and monitor all related reimbursement, negotiations, credentialing, and maintenance / renewal of contracts.
• Responsible for clinical and administrative supplies approval to meet financial concerns.
• Prompt incidence reporting and management of clients‘ grievances.
• Prompt incidence reporting and management of work site staff grievances.
• Other duties as assigned.

Key Result Areas/ Performance Goals

• Revenue Generated vs. budget
• Facilitate 10 Health talks
• Profitability of all work site clinics
• Worksite Contract retention
• Seamless communication and working relationship with clients and worksite clinic staff.

Qualifications

• First Degree or equivalent in the Medical / Clinical field (Doctor, Nurse, Pharmacist) with a valid practicing license.
• Post Graduate certifications in Public Health / Business Administration / Public Administration will be an added advantage
• 6-10 years of experience managing clinical teams and fostering client satisfaction.

Functional / Technical Competencies:

• Demonstrable understanding of medical services and healthcare industry.
• Business Acumen
• Ability to understand Outpatient Department (OPD) utilization reports.
• Excellent relationship management skills.
• Excellent negotiation skills.
• Excellent written and oral communication skills.
• Proficiency in the use of Microsoft suite package.

Managerial Competencies:

• People leadership
• Problem solving
• Ability to interact with senior management
• Excellent Communication and Presentation skills
• Service oriented, courteous, and a good team player.

Behavioral Competencies:

• I-CARE attitudes (Integrity, Compassion, Attentiveness, Respect, Excellence and Empathy)
• Strong interpersonal skills
• Proactive
• CAN DO attitude
• Emotionally and socially intelligent.

Application Closing Date
Not Specified.