Senior Product Manager (Remote) at Curacel

Curacel is the No 1 Claims and Fraud detection Platform for African Insurers. 2.3 billion people all over the world are not protected from the risks they face in their daily life. These people try to build a successful life for themselves and their families, but any of those risks can set them back by years.

Curacel's Mission is to change that by making it easy and pleasant to get risk protection anywhere, especially in the emerging markets. We are doing this by building Infrastructure. Since 2019, our claims platform has allowed 600+ hospitals and 10+ insurers from several African nation’s to speed up claims Processing by 70%, saving insurers 25% of previously lost revenue, that they can allocate to creating more Inclusive products.

We are recruiting to fill the position below:

Job Title: Senior Product Manager

Location: Remote
Empolyemnt Type: Permanent
Reports to: the CEO

Your Objective

• Create and Maintain World Class Products.

How you'll help us achieve it

• Day-to-day you’ll work with a cross-functional group of engineers, data scientists, marketers and designer to understand opportunities, spec out potential solutions and prioritize improvements to our products with such goals as improving onboarding rates, adding new growth opportunities in the form of supporting new products, making it faster and easier for existing users to get their job done faster on Curacel.
• To achieve objectives like these, you’ll work hand-in-hand with the engineering lead on the team to ensure that sprints are planned, backlogs groomed, and that the engineers can operate as effectively as possible.
• You’ll work with the rest of the product team to ensure that your roadmap is aligned with the overall goals of the company and product.
• Together with our designer, you’ll conduct user research.
• You’ll frame questions and use our various analytics tools/platforms including Mixpanel to answer them.
• You’ll define, set up and run experiments. You’ll work with support to understand issues users are facing and prioritize solving them.

Responsibilities
In this role, you’ll:

• Be responsible for discovery, development and improvement of existing features
• Own and shape the backlog, roadmap and vision of cross-functional product teams.
• Coordinate resources, creating project timelines, to ensure on time delivery in high quality
• Manage external product partners as well as internal stakeholders and communication
• Interface with business development, operations and customer service to ensure that the desired economic and operational KPIs are met throughout the lifecycle of a product
• Analyse user feedback and drive continuous product improvement
• Work for the development and success of our Product. Be a key resource in contributing to shape the customer experience of our users.

In your first few months, you'll:

• Get up-to-speed on our current set of product development & growth/analytics tools and systems, our data model, our product roadmap.
• You’ll need to quickly understand how our product works, the capabilities we have, the nuances of how users onboard, how transactions are processed, delivered, and how throughout the entire process we provide support to our users.
• You'll create the systems that allow us to conduct sprints effectively while meeting our goal of building fast.
• You’ll want to spend time getting to know the engineering team, as well as our success team.

Requirements

• You are passionate about building a great product, for this role, so we have a bias for a PM with a technical or design background.
• You’ve managed the full life-cycle of core features of a web or mobile product in the past and you probably have 4+ years of professional product management experience ideally in a high-growth, rapidly changing environment.
• You know how to develop, clearly communicate and then drive implementation of a product roadmap by prioritizing ruthlessly and making complex tradeoffs thoughtfully and collaboratively together with Engineering, Marketing and other stakeholders.
• You have strong analytical skills and are not afraid to learn or use new tools, write SQL in Periscope, dig through tickets in Intercom, fire up a Jupyter notebook, dig into some python code or do whatever else it takes for you to frame questions and get data quickly so you and your teams can better understand a problem and prioritize solutions.
• You are excited about working remotely and have the skills and self-discipline to do so effectively.
• Oversee new feature development from start to finish: Ideation, Inception, Error/Risk mitigation, timely delivery, initial release, and data feedback gathering for informing future development
• User-centric design approaches and strong product instincts
• Ability to take a nebulous, vague list of desires & requirements and distill them down into engineering actionable items.

You might be a good fit if:

• You aspire to lead and develop true product teams, not feature teams.
• Have a background in engineering or other technical field
• Are a creative and flexible problem solver, and interested in finding the best solutions for our particular needs
• Like getting in the weeds and making projects happen
• Are excited about multiple kinds of work and want to help out where it’s needed
• Are comfortable defaulting to over-communication and overreaching when it comes to coordination.
• Adjust quickly to changing priorities and conditions and cope effectively with complexity and change.

Bonus points if you:

• Have experience in fintech/insurtech.
• Have managed enterprise or B2B products before.
• Understand and can apply iOS, Android and web platform design principles and best-practices.

Key Details

• Location: Our company is 100% remote. You can be based anywhere in Africa
• This is a permanent position and reports to the CEO
• Our salaries are competitive and are calculated using a transparent formula.

Major benefits:

• Subsidized health insurance and retirement contribution matching (both vary from country-to-country)
• 15 day vacation per year.

Application Closing Date
Not Specified.