Coffee Barista at Eric Kayser

Eric Kayser, a fast-growing Hospitality company with branches in Victoria Island and Ikoyi, Lagos State, is looking for ambitious and skilled candidates to fill the position below:

Job Title: Coffee Barista

Location: Victoria Island, Lagos

Job Summary

• We are looking for an ambitious, hardworking, skilled and professional Coffee Barista to make and serve beverages, such as coffee and tea.
• The Barista will be responsible for packaging coffee blends, explain menu items to customers, clean, and attempt to ensure that customers are comfortable and satisfied.
• We are looking for someone who will have the patience, personality and perseverance to thrive in this role. In this position, the Barista uplifts the dining experience for customers.

Responsibilities

• Preparing and serving hot and cold drinks such as coffee and tea blend; artisan and speciality beverages that meet quality standards.
• Highlighting the differences between items, and educating customers about brewing methods.
• Cleaning and sanitising work areas, utensils and equipment
• Respond to orders, questions, concerns, and complaints in a polite and efficient manner
• Serve customers quickly and efficiently.
• Demonstrate a thorough understanding of all the menu offerings.
• Taking inventory and replenishing items in display cases, at tables, or behind the counter.
• Working as part of a fun, high-energy team.
• Describing menu items and suggesting products to customers
• Adhering to all food safety regulations and quality controls.
• Provide OUTSTANDING customer service to guests.

Qualifications

• Diploma, HND in any field of study.

Years of Experience:

• Minimum of 2 years experience obtained in a well-structured and reputable organization.

Skills / Abilities:

• Exceptional listening and communication skills.
• Ability to walk, bend, and stand for extended periods.
• Availability to work around peak hours, including nights, early mornings, weekends, and holidays.
• A polite and engaging personality.
• Commitment to customer satisfaction and service excellence.
• Willingness to work as part of a high-energy, efficient team in a fast-paced environment.
• Customer service skills and knowledge
• High level of attention-to-detail
• Strong ability to multi-task
• Good level of literacy and numeracy
• Enthusiasm to develop your skills and knowledge
• Adaptable to change and willing to embrace new ideas and processes
• Ability to work unsupervised and deliver quality work.

Application Closing Date
16th June, 2022.