Branch Relationship Manager (Ekiti & Ondo) at Beyond Credit Limited - 3 Openings

Beyond Credit is a technology-driven financial services company that provides insurance backed loans, business support and savings services to low scale businesses.

We are recruiting to fill the position below:

Job Title: Branch Relationship Manager

Locations: Ikere and Ado - Ekiti, Ekiti; Ore, Ondo
Employment Type: Full-time

Job Summary 

• The branch manager is responsible for the administration and efficient daily operation of the branch including security and safety.
• He reports directly to the Area Manager and then the Head of Credit Administration.

 Responsibilities
He or She is charged with the following responsibilities:

• Participates in the formation of groups and must verify at least leaders and secretaries to aid his/her loan decisions.
• Visits at least two groups with reports sent to immediate supervisor on daily routine
• Serve as the Chairperson of the credit committee at the branch level for business loans
• Ensures timeliness at work, timely disbursement and recovery of loans
• Timely and appropriate projection and daily reconciliation
• Provide a superior level of customer relations and promote the sales and service culture through coaching, guidance and staff motivation.
• Provides leadership, training and supervision to achieve result.
• Ensures total compliance of the organizational policies
• Delegates day to day operations/activities to branch staff with thorough support or supervision and be responsible for the outcome
• Participates in recovery if the need arises regardless of the cause but can make an official report if any anomalies is discovered for further investigation
• Performs loan officers’ job in the absence of loan officer concerned with appropriate communication with the head office for record and control purposes.
• Collection and posting clients loan repayments and savings on the system
• Maintain a healthy branch portfolio and retention of customers through quality customer service
• Identifies subordinates’ potential strength/weaknesses, utilize the strengthened and support the weak until proven not heeding/capable
• Represents the organization appropriately in the community where the branch operates
• Perform any other duties as assigned by the management of Beyond Credit Limited

Key Performance Indicators

• 2% or below PAR
• Monthly Target (Savings and Loan)
• Number of customers
• Customer satisfaction
• Leadership and interpersonal Relationship.

Requirements

• Bachelor's Degree
• 3 - 5 years of work experience.

Application Closing Date
7th June, 2022.