Insurance Claims Officer at an Indigenous Insurance Company - Mustang Consultant

Mustang Consultant - Our client, an Indigenous Insurance Company, is recruiting suitable candidates to fill the posiiton below:

Job Title: Insurance Claims Officer

Location: Victoria Island, Lagos
Employment Type: Full-time

Summary / Objective

• The claims officer will be responsible for reviewing client claims, determining allowable benefits, and if necessary.
• The claims officer will be professional, highly analytical, and possess in-depth knowledge of the latest policies and regulations in the insurance industry.

Responsibilities

• Analyze and investigate complicated insurance claims to help prevent fraud.
• Perform detailed site inspections.
• If necessary, provide well-informed court testimonies.
• Review and process new claims reports and court verdicts.
• Uphold relationships and communication with insurance departments and clients.
• Organize and present claim review plans.
• Negotiate settlements.
• Resolve claims in a timely manner.
• Stay up to date on local, state, and federal law changes in the insurance field.
• Carry out evaluation of claim submission to determine if the claimant is eligible or not by applying a variety of methods and by comparing to the benefits of the policy.
• Relate with both policyholders and agents and answer whatever questions they may have through various means, including email, web, and phone.
• Achieve the Department’s quality and time service standards.
• Evaluate police reports, video footage, previous insurance claims and other information to further understand the incident.

Requirements / Person’s Specification

• B.Sc / HND in Insurance or related field
• A minimum of 3 years’ in claims / loss adjusting
• Strong analytical and organizational skills.
• Excellent knowledge of the latest local, state and federal insurance-related policies.
• Exceptional organizational skills and strong ability to give attention to detail
• Excellent decision making and analytical skills
• Ability to work with MS Office, including Word, Outlook, and Excel efficiently and effectively
• Superb interpersonal and communication skills.
• Good understanding of insurance claims negotiation and settlement techniques.

Application Closing Date
15th June, 2022.