Customer Relations Officer at Total Child School

Total Child School is a co-educational Nursery, Primary and Secondary School. The school is sited at the C.E.M Children Centre, a serene location providing a beautiful, natural and highly conducive atmosphere for learning. The School promises every child a privileged, purposeful, enriching, very enjoyable and memorable school life.

We are recruiting to fill the position below:

Job Title: Customer Relations Officer

Locations: Victoria Island, Lagos and Ogun
Employment Type:

Qualifications

• Bachelor’s Degree required. Master's Degree a plus.
• Access to a dedicated home office, including a high-speed internet connection. We provide all the technology you need.
• Minimum of 2 years of sales experience as a sales rep and communicator who is highly organized with a data-driven background. They can quickly learn and leverage new technologies to maximize the impact of marketing solutions to improve enrolment and customer experience.
• The ideal candidate has an entrepreneurial spirit and is willing to seek out, engage, and close business while working in a dynamic/complex environment.
• Intellectual curiosity, a customer-centric mindset and an appreciation for educational institutions are keys to success in this role.

Skills and Attributes:

• Previous sales experience is a plus.
• Excellent interpersonal skills with demonstrated ability to work with many people.
• Highly developed verbal, written, and phone-based communication skills.
• Demonstrate the excitement around closing the deal and helping families achieve the best possible solution for their child.
• Ability to multitask and handle a high volume of calls and emails.
• Careful attention to detail and ability to quickly process verbal and written information.
• Willingness to work in an environment with shifting targets and learning new systems.
• Desire to do 20-50 outbound calls and 3-4 hours of phone talk time per day
• Proficiency with Microsoft Office and experience working with a CRM database.
• Excitement to take on increasing responsibility and grow within the company.
• Experience working in a small, entrepreneurial environment is a plus.

Application Closing Date
25th June, 2022.