Road Freight Manager (Saloodo) at DHL Global Forwarding Nigeria Limited

Deutsche Post DHL (DPDHL) is the logistics provider of the world with over 520,000 employees in more than 220 countries and territories. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

We are recruiting to fill the position below:

Job Title: Road Freight Manager (Saloodo) - Nigeria

Job ID: GL81017
Location: Lagos, Nigeria
Category: Operations
Job type: Full-time (Permanent)

Key Responsibilities

• Take full ownership of and drive all our road freight activities in Nigeria leveraging our unique digital Saloodo! Platform.
• Develop plans to grow the road freight business in Nigeria in a profitable manner and constantly monitor progress.
• Oversee, develop and manage all road freight operations.
• Identifying new opportunities to grow and expand the customer base, actively engage with customers to develop our business.
• Ensures that Saloodo! Provides consistent customer experience to carrier & shippers - considering local requirements as needed.
• Actively manage key stakeholders on various levels – Country Management, regional management, own team, shippers & carriers to drive the success of the Saloodo! Platform.
• Manage country teams who perform day to day responsibilities such as customer service, incident management or carrier review meetings.
• Analyze daily, weekly and monthly development of key KPIs.
• Establish regular carrier meetings and ensures that these are conducted for all key carriers.
• Ensure compliance with company/ local statutory obligations and legislation related to safety, health, security environment & quality.        

Qualifications

• Bachelor's Degree or equivalent.
• At least 7 years of operational Road freight experience.
• Management & leadership experience, ability to manage in matrix setup.
• Interest in digital solutions.
• Entrepreneurial mind-set.
• Open minded, willing & able to lean and try out new things.
• Excellent communication skills, able to engage with all levels of an organization.
• Ideally English, French & Arabic language skills.
• Good Knowledge of Road Freight market in Nigeria.
• Strong change management skills.
• Ability to analyze and improve business processes.
• Project leadership and project management skills.

We Offer

• International and strong brand support with clear processes
• Flexible working hours  with possibility of occasionally working from home upon agreement
• Possible further career development supported global internal training plan
• International company environment.

Application Closing Date
Not Specified.