Administrative Officer at MacTay Consulting

MacTay Consulting is one of the first and leading management consulting firm in Nigeria, providing HR services to our clients in Africa since 1982. We focus on adding value to organisations through customized solutions that meet our clients’ needs. We have a proven track record of providing excellent services that impact our clients’ businesses.

We are recruiting to fill the position below:

Job Title: Administrative Officer

Location: Opic, Berger, Lagos
Employment Type: Full-time

Responsibilities 

• Answer and respond promptly to customer inquiries.
• Build customer relationships.
• Assist in the preparation of regularly scheduled reports
• Update and maintain office policies and procedures
• Maintain contact lists
• Manage office supplies stock and place orders
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Know our products inside and out so that you can answer questions.
• Process orders, forms, applications, and requests.
• Keep records of customer interactions, transactions, comments, and complaints.
• Provide feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support by acknowledging and resolving their complaints.
• Prepare regular reports on expenses and office budgets
• Develop and maintain a filing system for important and confidential company documents
• Maintain a company calendar and schedule appointments
• Prepare reports and presentations with statistical data, as assigned
• Assist human resources department with payroll and personnel databases
• Create reports and memos for managers and senior-level officers as needed
• Offer assistance in organizing events, including ordering materials and requisitioning meeting spaces
• Attend meetings and record notes and messages for managers and senior-level officers
• Perform all other duties that may be assigned to you by your superiors and the company’s management.

Requirements

• Bachelor's Degree / HND qualification
• Minimum of 1 year experience. 

Remuneration
N80,000 Monthly.

Application Closing Date
30th June, 2022.