Business Development Manager at HR-EX Consulting

HR-EX Consulting partners with small businesses looking for affordable HR professional advisory and services. In practice, we operate as an outsourced HR department and provide professional HR services for small businesses for a fraction of the cost of hiring a full-time staff.

We are recruiting to fill the position below:

Job Title: Business Development Manager

Location: Lagos
Employment Type: Full-time

Overview of the Job

• The job holder is responsible for working closely with clients/customers and their team to grow and promote the sales of laboratory equipment, reagents, MCB Media & Supplements, consumables, test kits, and train users to maximize their products.

Responsibilities

• Works with team to grow and close sales through professional communication with existing and potential clients.
• Works with team to Implement Business Development plans by building corporate relationships with customers and the industry/market leaders.
• Utilizes sales and marketing tools to create brand awareness in the market.
• Develops and maintains a database of qualified leads.
• Introduces improvements in business strategies based on customer feedback gotten from calls, presentations, tenders, and follow-up activities within the team’s coverage.
• Source logistics and supervises items’ delivery to customer site in good condition and within the specified timeframe.
• Ensures customer satisfaction and customer relationship management.
• Manages and interprets customer requirements- speaking with clients to understand, anticipate and meet their needs.
• Communicates sales or service opportunities and customer concerns or suggestions to the team lead.
• Identifies and resolves client concerns; recommending a course of action to alleviate these concerns in the future.
• Understands and complies with established guidelines that ensure a safe and healthy work environment.
• Expands market awareness of the company products and the industry experience by communicating features and benefits of the products and services effectively.
• Works with the technical team to ensure that customer project requirements meet the company-set standards.
• Maintains records of customer communications and contact information as required.
• Making/ Attending technical presentations, and webinars as may be requested.
• Prepares responses to RFP (Request for proposals) and RFI (Request for information).
• Attends and participates in trade shows, conferences, and other marketing events as requested
• Work to resolve complex challenges promptly.

Requirements & Skills

• Bachelor’s Degree in any related discipline.
• 5 - 7 years of cognitive experience (consulting and product providing) within the food, education, and healthcare industries.
• Candidate must have a good understanding of the industry.
• Candidate must possess a strong passion for sales as well as a leadership mindset.
• Candidate must possess the ability to manage and grow a team.
• Candidate must possess excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.

Application Closing Date
Not Specified.