Supervisor at Direct Danniel Investment Limited (DDIL)

Direct Danniel Investment Limited (DDIL) is a limited liability company and a Parent body to seven (7) different subsidiaries namely: Direct Danniel Savings/Loan, International Film Village and Estates, Mega Contribution, Christian Cable Television Network, Five Star Security Company, Legends of Africa and ICDAF Films Production Company. A short summary of the services of these subsidiaries are; Real Estate, Cable Television Channel, Film Production and Marketing, Savings and Loans business, Import and Export, e.t.c.

We are recruiting to fill the position below:

Job Title: Supervisor

Location: Nigeria
Employment Type: Full-time

Responsibilities
We are seeking for a supervisor who can deliver or is willing to learn how to deliver on the following:

• Supervise day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers daily.
• Responsible for the preparation, presentation and subsequent achievement of the DDIL’s annual Operating Budget, Marketing & Sales Plan and Capital Budget.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Keeps the Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs).
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Establishes challenging, realistic, and obtainable goals to guide operation and performance.

Education and Work Experience

• Candidates should possess a Bachelor's Degree / HND qualification.
• Minimum of 2 years experience.

Requirements:

• Must be a resident of the state he/she is applying from
• Knowledgeable in financial institution standards.
• Attention to detail and procedures.
• Ability to liaise and communicate with clients directly.
• Excellent negotiation skills.
• Excellent verbal and written communication skills
• Excellent customer service with a client focus
• Effective corporate leadership and team management
• Proficiency in Microsoft Office suites (Word, Excel, and PowerPoint).

Remuneration
N90,000 Monthly.

Application Closing Date
8th July, 2022.