Front Desk Manager at a Healthcare Services Firm - Value Edge Management Service Limited

Value Edge Management Service Limited - Our client, a Healthcare Services Firm, is recruiting to fill the position below:

Job Title: Front Desk Manager

Location: Victoria Island, Lagos
Employment Type: Full-time

Position Summary

• Responsible for patient check-in.
• Routes patients immediately to the resident consultant and follow up on payments.

Responsibilities

• Greet patients and guests, and respond to questions or requests.
• Responsible for all front desk operations.
  Responsible for backup Registration as needed.
• Collection of patient information for system entry and encounter forms.
• Ensures that all telephone calls are answered promptly and routes all incoming phone calls.
  Schedules appointments and follow-up appointments, orders tests, and coordinates referrals according to specified guidelines.
• As the cashier, request payment of all current and previous amounts due at the time of service.
• Posts payments received at time of service and balances personal batch at the end of the day.
• Adherence to all core measure initiatives, patient safety goals, and NQF Safe Practices
  Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement.

Requirements
Educational Background:

• ND / HND / B.Sc or equivalent

Experience:

• 1 - 3 years work experience.

Application Closing Date
28th July, 2022.