Optasia is a fully-integrated B2B2X financial technology platform covering scoring, financial decisioning, disbursement & collection. We provide a versatile AI Platform powering financial inclusion, delivering responsible financing decision-making and driving a superior business model & strong customer experience with presence in 30 Countries anchored by 7 Regional Offices.
We are recruiting to fill the position below:
Job Title: Key Account Manager, Fintech
Location: Lagos
Job Description
We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment.
As a Key Account Manager, you are sharp, talented, and passionate professional to develop an outstanding relationship with our customers and grow the company’s businesses for the Airtime Credit and Mobile Financial Services (ACS & MFS) by promoting Optasia's products to new clients & territories in Nigeria.
What You Will Do
Establish productive and professional long-term relationships with stakeholders at all levels
Coordinate the involvement of company personnel, including service, technical support, finance, marketing and management resources, in order to meet account performance objectives and customer’s expectations
Optimize service performance from a financial point of view
Assess, clarify and validate customer needs, including roadmaps and tenders, on an on-going basis
Monitor the market and competitor activities
Regular reporting on sales activities, opportunities, threats, project progress etc.
Proactively lead a joint company-strategic account planning process that develops mutual performance objectives and financial targets
Drive solutions-orientated efforts that address the customer situation.
Accountabilities and Performance Measures:
Achieve assigned service performance targets from SLA and financial perspectives
Achieve sales targets for new business (cross-selling opportunities)
On-time payment collection
Complete strategic account plans
Active member of integration project team and ensure on-time service launches
Maintain high customer satisfaction ratings
Arrange meetings between CXO level account personnel and the company’s management.
What You Will Bring
5 Years of verifiable experience in Large Account Management
Proven sales track record of Telecom and/or VAS and/or Mobile Financial services/solutions
Sound understanding of the culture, politics and (regulatory) policies in Nigeria and a good insight into the telecom industry.
Your key attributes:
Strong interpersonal and relationship building skills
Modern, consultative sales techniques and results orientated
Self-motivated and ability to work independently
Ability to converse with stakeholders of all levels, from C-level to business operations
Effective influencing, persuasive and negotiation skills
Highly analytical, converting trends into actions
Excellent presentation skills
Pro-active attitude
Multi-tasking and coordination
English and local language is required.
Why You Should Apply
What we offer:
Flexible remote working
Competitive remuneration package
Extra day off on your birthday
Performance-based bonus scheme
Comprehensive private healthcare insurance
All the tech gear you need to work smart.
Optasia’s Perks:
Be a part of a multicultural working environment
Meet a very unique and promising business and industry