Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.










  
          Popular Jobs
IO Furniture Limited Job Recruitment (5 Positions)

Scrapays Plc Job Recruitment (3 Positions)

Babban Gona Farmer Services Nigeria Limited Job Recruitment (3 Positions)

Schlumberger Limited Job Recruitment

Alfred and Victoria Associates Job Recruitment (7 Positions)

TotalEnergies Nigeria International Masters Degree Scholarship 2024

Advantage Health Africa Job Recruitment (4 Positions)

Odixcity Consulting Job Recruitment (8 Positions)

Agurate Online Limited Job Recruitment (4 Positions)

HR-EX Consulting Job Recruitment (7 Positions)

Kennedia Consulting Limited Job Recruitment (4 Positions)

Goldplates Feast House Job Recruitment (4 Positions)

Prestigious Consulting Group Job Recruitment (4 Positions)

Sun King (Formerly Greenlight Planet) Job Recruitment (4 Positions)

Coca-Cola Hellenic Bottling Company Job Recruitment (5 Positions)

Moniepoint Incorporated Job Recruitment (6 Positions)

DMOT Enterprises Job Recruitment (3 Positions)

Excel and Grace Consulting Job Recruitment (13 Positions)

MPI Group Job Recruitment (6 Positions)

Givanas Group Job Recruitment (9 Positions)

Golden Oil Industries Limited Job Recruitment (3 Positions)

Global Profilers Job Recruitment (13 Positions)

Repton Group Job Recruitment (6 Positions)

Medecins Sans Frontieres (MSF) Job Recruitment (5 Positions)

FinTrak Software Company Limited Job Recruitment (3 Positions)

Food Concepts Plc Job Recruitment (5 Positions)

Vesti Graduate Trainee Programme 2024

Aureole Consulting Limited Job Recruitment (6 Positions)

U.S. Mission in Nigeria Job Recruitment (9 Positions)

Malaria Consortium Job Recruitment (9 Positions)

Smart Partners Consulting Limited Job Recruitment (7 Positions)

Kaltani Job Recruitment (4 Positions)

Vixa Pharmaceutical Company Limited Job Recruitment (5 Positions)

West Africa Vocational Education (WAVE) Job Recruitment (7 Positions)

Concept Group Job Recruitment (8 Positions)

Reliance Health Job Recruitment (4 Positions)

Zenith Care Hospital Job Recruitment (3 Positions)

Wema Bank Plc Job Recruitment (7 Positions)

Danish Refugee Council (DRC) Job Recruitment (6 Positions)

President Paints Limited Job Recruitment (3 Positions)

Suacasa Nigeria Limited Job Recruitment (3 Positions)

Compovine Technologies Limited Job Recruitment (8 Positions)

Tomato Jos Farming and Processing Limited Internship & Exp. Job Recruitment (4 Positions)

M-KOPA Nigeria Job Recruitment (6 Positions)

Pagatech Limited Job Recruitment (6 Positions)

Nestle Nigeria Plc Job Recruitment (5 Positions)

Flytime Promotions Limited Job Recruitment (3 Positions)

African Development Bank Group (AfDB) Job Recruitment (13 Positions)

Reposebay Human Resources Limited Internship & Exp. Job Recruitment (3 Positions)

ENGIE Energy Access Job Recruitment (4 Positions)


Linux Support Engineer - EMEA at Canonical Nigeria

Posted on Fri 17th Jun, 2022 - hotnigerianjobs.com --- (0 comments)


Canonical - We deliver open source to the world faster, more securely, and more cost-effectively than any other company. We develop Ubuntu, the world’s most popular enterprise Linux from cloud to edge, together with a passionate global community of 200,000 contributors. Ubuntu means 'humanity to others. We chose it because it embodies the generosity at the heart of open source, the new normal for platforms and innovation. Together with a community of 200,000, we publish an operating system that runs from the tiny connected devices up to the world's biggest mainframes, the platform that everybody uses on the public cloud, and the workstation experience of the world's most productive developers. Secure and reliable, elegant and intuitive, and open for innovation - Ubuntu is the future of open source, which is why it's the fastest-growing Linux in the world despite already being the most widely deployed.

We are recruiting to fill the position below:

Job Title: Linux Support Engineer - EMEA

Location: Lagos, Nigeria

Description

  • This role is an opportunity for a technologist with a passion for Linux and Customer Success to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products.
  • If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.

What is a Linux Support Engineer?:

  • We solve challenging technical problems. From not-seen-before kernel crashes to configuration issues to root cause analysis, we provide an expert level of support and satisfaction to our customers.
  • We are rapidly expanding and are looking for talented problem solvers with a passion for working on the next generation of Ubuntu solutions for our customers.

Challenges

  • Investigate issues reported by customers by doing your own research and involving others across the organisation as necessary.
  • Work to resolve complex customer problems related to Canonical’s wide variety of products including Ubuntu server, Ubuntu desktop, Ubuntu cloud images, Juju, MAAS, Snaps, Landscape, Canonical’s distributions of OpenStack and Kubernetes, and more.
  • Ownership of results: Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
  • Engage directly with customers and work collaboratively by phone, ticketing system, and remote sessions to resolve their issues.
  • Participate in a regular weekend working rotation.
  • Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers.
  • Understanding Ubuntu development process to be able to set customer expectations correctly on timelines for a fix.

Requirements

  • Bachelor's Degree, ideally within STEM related disciplines.
  • Excellent verbal and written communication skills in English.
  • Ability to pass a background check
  • Experience supporting Linux systems including experience in:
    • Virtualisation - especially with KVM or OpenStack.
    • Containers - especially with Docker, LXD/LXC, or Kubernetes.
    • Storage - especially with Ceph, Swift, XFS, ZFS, btrfs.
    • Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.)
    • Linux integration with other environments (authentication/directory services, network file systems, etc.)
    • Cloud computing (provisioning, monitoring, orchestration, etc.)
  • Troubleshooting experience:
    • Basic reading of stack traces to be able to search for duplicates, escalate to correct team.
    • Understand OS and Application level bugs and advise on next steps
    • Programming fundamentals in any language.
  • Customer support experience:
    • Know how to adapt your speech depending on your audience.
    • Communicate clearly: setting the right expectations, providing timely status updates, and clearly explaining necessary steps.
    • Not getting too attached to a technical problem to not be able to let go or see the bigger picture.

Benefits

  • Work from home - take back those commuting hours and save those vehicle/transit costs!
  • Get paid to help improve open source software.
  • Possibility of international travel, up to 4 weeks a year.
  • Daytime working hours - keep that work/life balance.
  • Swap days add schedule flexibility when needed.
  • Time off for conferences.
  • Talent development program.
    • Initial mentoring program to bring up to speed on needed technologies.
    • Additional mentoring opportunities with some of the best in Linux, OpenStack, and more.
    • Study time and expenses for obtaining relevant certifications.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *