Hotel Receptionist (Male / Female) at LHR Limited

At LHR Limited, we cater to Clientele with a certain lifestyle. It could be a lifestyle that demands the finer things in life, one that looks for high-tech in all things, or one that seeks balance for service, comfort and luxury.

LHR Limited is associated with the ultimate designer decor, high-quality amenities, excellent personalized service and superior attention to details. It is our mission to offer you those unique experiences. We will combine the personal, intimate and unique lodging experience.

We are recruiting to fill the position below:

Job Title: Hotel Receptionist (Male / Female)

Location: Ikoyi, Lagos
Employment Type: Full-time

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments.

Requirements

• Candidates should possess relevant qualifications with 1 - 3 years relevant work experience.

Application Closing Date
6th July, 2022.