Implementation Support Engineer at GeneSys Health Information Systems Limited (GHIS) - 2 Openings

GeneSys Health information Systems Limited (GHIS) is an e-Health company committed to mitigating the gaping issues in the healthcare sector through innovative tech. Established in 2018 as a pioneer Health Management Information System (HMIS), we provide customised solutions - EMR and Telemedicine (Gemeni) - to (public and private) hospitals toward digitising patient- and hospital management workflow processes, improving the quality of care and operations.

We are recruiting to fill the position below:

Job Title: Implementation Support Engineer

Job Ref.: CEK2C7CFP0
Location: Lagos
Employment Type: Full-time
Slot: 2

Job Description

• GeneSys Health is looking to hire two (2) Implementation Support who will utilize their high-level communication and technical skills to onboard new clients, carry out onsite deployment and troubleshooting our e-health products and solutions at our clients' location.
• As Implementation support, you will be required to provide support to end-users to ensure they are fully adopting and integrating products into their facilities and managing a smooth transition to our clients’ success team for continued service and use. 

Ideal Profile
Requirements:

• Minimum of OND Degree in Computer Science, Engineering, or any technology-related course with at least 2 years relevant work experience. 
• Minimum of 2 years (s) work experience in IT support and/or customer-facing roles in the IT industry.
• Understanding of network design, computer systems and troubleshooting processes. 
• Knowledge of hospital operations, HMIS, and EMR would be an added advantage. 
• Excellent problem-solving, organizational, project management and product sales capabilities. 
• Strong report writing, analytical, and time management skills, with a keen eye for details. 
• Ability to work independently and collaborate with stakeholders. 
• Location Needed: Lagos and Benin (Being an Indigene would be an added advantage).

What's on Offer?

• Salary: N840,000 - N864,000 Annually
• Collaborative Culture.

Application Closing Date
Not Specified.