Head, Revenue Mobilization, Monitoring & Assurance at Ikeja Electricity Distribution Company (IKEDC)

Ikeja Electricity Distribution Company (IKEDC) - Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, the Ikeja Electric (IE), Nigeria's largest power distribution network, came into existence on November 1st, 2013 following the handover of the defunct Power Holding Company Of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the privatization scheme of the Federal Government of Nigeria.

We are recruiting to fill the position below:

Job Title: Head, Revenue Mobilization, Monitoring & Assurance

Location: Lagos
Job Type: Full time
Reporting To: Chief Commercial Manager

Role Purpose

• This role is responsible for ensuring effective strategies are put in place to ensure optimal collection activities.
• Also, that adequate measures are put in place to guard against commercial losses and detect potential revenue leakages / irregularities.

Responsibilities

• Plan, allocate, co-ordinate and monitor revenue collection and Billing across the business.
• Develop and implement creative and innovative strategies that ensure revenue billing and collection targets are met.
• Deploy and maintain a sustainable platform and mechanism that supports monthly billing inputs and ensures accurate and effective billing.
• Introduce quantifiable revenue/ collection monitoring mechanisms around the business.
• Identify areas with high financial leakages and design appropriate strategies to enhance billing and collection operations – minimizing commercial losses.
• Set and meet agreed revenue protection targets and goals while maximizing cash collection and developing intelligence that will enhance theft detection.
• Ensure that the right value of the energy delivered to the company is recovered in line with the MYTO and IE set targets
• Work with relevant department to develop revenue protection processes and procedures to guard against potential commercial losses.
• Carry out periodic Quality Assurance (QA) on revenue protection processes and recommend improvement opportunities.
• Constantly reviews I.E’s revenue vis-à-vis energy supplied to Bu’s.
• Prepare periodic reports on potential process gaps (revenue leakages) and improvement opportunities.
• Prepare performance report for other commercial units.
• Deploy Mechanism and process to ensure that customer tariffs and corresponding sales are accurate at all times.
• Ensure that the appropriate customer records are generated, metered correctly and appear correctly on end customer billing/metering platform.
• Act as a Revenue Assurance Subject Matter Expert on projects / initiatives that could impact the end to end billing architecture or existing RA controls.
• Perform regular reconciliation and analysis of revenue streams. Documenting revenue flows across business units, feeders, DTs and monitors the same.
• Manage any issue that potentially impacts revenues, from identification through to quantification through to resolution.
• Ensure  that new tools are in line with expectations. Work closely with the UAT team to help development test plans.
• Develop an understanding of internal and external customer needs and ensure all activities and excellent delivery of customer satisfaction.
• Provide commercial data across IT, Technical, Finance and any other relevant department.
• Measure and track KPIs and outcomes against standards, while planning and taking corrective action where required.
• Establish and maintain relationships with key internal and external stakeholders.
• Carry out any other duties as requested by the Head of Department or other members of the executive management team.

Minimum Qualifications

• Bachelor’s Degree in any of the following disciplines - Accountancy, Banking & Finance or other numerate discipline
• At least 10 years relevant work experience, from related sector/ organization with demonstrable understanding of credit / debt management.

Technical Competencies:

• Revenue Assurance
• Business Intelligence
• Management Information Systems
• Data Gathering & Analysis
• Energy Loss Reduction Techniques Management.

Behavioral Competencies:

• Communication and Interpersonal Relations
• Problem Solving and Decision Making
• Managing Resources
• Business Focus.

Application Closing Date
15th July, 2022.