Entry-Level Telesales Executive at CredPal

CredPal is a financial technology company that provides credit cards for consumers to meet their immediate financial needs. We are leveraging technology and the retail industry to provide a modern consumer credit solution for Africa and beyond.

We are recruiting to fill the position below:

Job Title: Entry-Level Telesales Executive

Location: Yaba, Lagos

Purpose Statement

• We are looking for an organized Entry Telesales Executive to utilize inbound and outbound telephone calls to achieve sales targets.
• The telesales executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received.
• You should also be able to liaise with the appropriate departments to resolve customer complaints.

Key Deliverables

• Sales conversion.
• Calling existing and potential customers to persuade them to the company products and services.
• Processing all customer requests accordingly.
• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts proffered by the company to drive sales and respond to customer rejections.
• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Preferred Qualification & Requirements

• Candidates should possess a Bachelor's Degree qualification with 0 - 1 year of work experience.
• Basic excel skills.
• Excellent communication skills, capable of building trusting relationships.
• A team player
• Ability to perform in fast-paced environments.
• Flexibility to work various shifts.

Application Closing Date
15th July, 2022.