Porter / Concierge at De Rossi Suites Hotel

De Rossi Suites, a new hotel located by 3rd Avenue in Gwarimpa, Abuja is recruiting to fill the position below:

Job Title: Porter / Concierge

Location: Gwarinpa, Abuja (FCT)
Employment Type: Full-time

Responsibilities

• Greeting (Welcoming Guests and Residents).
• Manage guest's requests or complaints and relates such with the facilities management team. Act as a liaison between guests and building management.
• Managing mail and deliveries (receives, stores, and retrieves packages for guests and building management team).
• Maintain updated knowledge of assets specific to the reception area and its surrounding space and keep an inventory of assets.
• Provide excellent customer service and attention to detail.
• Maintain high ethical standards and professionalism, and also foster positive relationships and interactions with all building stakeholders.
• Represent the company with integrity and dedication.
• Maintains the access control (key cards) and assists guests with access issues.
• Coordinate with the security team and residents on visitor's access into the building and get access approvals.
• Opens access doors and call the lift for residents' visitors or issues specific access cards to visitors.
• Identify guests’ needs and assist in the development of services to address such requirements.
• Ensure the Main Entrance, Reception Area, Access lobbies, and the furniture / wall & ceiling features therein are kept clean and tidy always.
• Also, ensure these areas are always free from any form of obstruction or rowdiness.
• Other duties assigned.

Requirements

• Interested candidates should possess an OND qualification with 2 - 5 years work experience.
• Must be outspoken, receptive, and have good communication skills.

Salary
N30,000 - N35,000 monthly.

Application Closing Date
17th July, 2022.