Dedicated Line Manager (DLM), Clinical Research Manager at IQVIA Nigeria

IQVIA is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

We are recruiting to fill the position below:

Job Title: Dedicated Line Manager (DLM) Clinical Research Manager - (West Africa)

Reference ID: R1272823
Location: Lagos
Employment Type: Full Time

Job Description

• The Clinical Functional Service Partnerships (CFSP) Project Team are responsible for the management of multiple global projects for assigned clients and serve as key operational finance contact points.
•  The team is also involved in supporting the strategic decisions of the business by partnering with operational teams to develop and interpret analytical data models. 
• The CFSP Project Manager is accountable for the Financial and Contractual oversight of assigned projects and ensures all reporting activities are accurate and prepared within established timelines.

Essential Functions

• Completion of month end activities and provide global variance explanations to forecast
• Revenue recognition for all projects under client portfolio
• Oversight of invoicing for fees and expenses for all projects
• Backlog phasing and adjustments for all projects
• Conduct monthly review and analysis of assigned projects, including review of revenue recognition, project performance variances, contract opportunities and ad-hoc financial analysis as required
• Monitor project and customer activity against contract terms to ensure compliance from operational teams and the customer
• Collaborate with operational teams to ensure consistency in contract preparation
• Align with Contracts, Legal and Strategic Pricing as appropriate
• Co-ordinate with Project Finance and Global Finance as appropriate to implement process improvements
• Review forecasting requirements from customer
• Attend and prepare for monthly reviews
• Defend financial performance at the Finance review calls; proactively participate in discussions to identify, communicate and address financial issues
• Partner with the Operational Excellence Lead and Model Alliance Lead to align on messaging
• Support in Business Review deliverables (Supply vs Demand, Volatility reporting)
• Meet Global Finance reporting needs (forecasting, anticipated revenue, variance analysis, ad-hoc requests)
• Attend Operational Reviews as needed; share finance results and key messages
• Act as key point of contact for customer counterpart(s)
• Meet customer reporting deliverables and deadlines
• Work closely to ensure timely invoice payment (investigate causes for aged debt)
• Involvement/Leading initiatives and workstreams to investigate and implement improvements to processes
• Support and training to Operational teams (DLMs, ROLs, other) and prep/update of guidance tools
• Perform other duties as required

Qualifications

• Bachelor's Degree
• Experience in a CRO or Pharma in a PM type capacity Req
• Strong communication skills (verbal and written)
• Excellent organization, interpersonal, teamwork skills with exceptional attention to detail and accuracy
• Positive attitude and ability to interact with all levels of staff
• Ability to manage multiple priorities to meet deadlines as necessary
• Proficient in Microsoft Excel and experience with Peoplesoft preferred
• Willingness to work in a flexible and challenging environment

Application Closing Date
Not Specified.