IT Support Officer at Fosad Consulting Limited

Fosad Consulting, LLC. is a professional services firm established to provide quality consulting services to desiring clients, whose primary objective is to focus their management and technical resources on their core competence.

We are recruiting to fill the position below:

Job Title: IT Support Officer

Location: Lagos

Job Summary

• The IT Support Officer will monitor and maintain the computer systems and networks of the organisation ensuring that they run smoothly.
• Provide technical support and advice to computer users.
• You are required to install and configure computer systems, diagnose hardware/software faults and solve technical and applications problems.

Responsibilities

• Install and configure computer hardware operating systems and applications.
• Monitor and maintain computer systems and networks.
• Maintain network and network security integrity.
• Maintain the organization’s internet connectivity and server.
• Where required, taking staff through a series of actions either face to face or over the telephone to help set up systems and/or resolve issues.
• Troubleshooting system, diagnosing and solving network problems.
• Request for replacment parts as may be required.
• Set up new users' accounts and profiles and dealing with password issues.
• Diagnosing and solving hardware/software faults and responding within agreed time limits.
• Work continuously on a task until completion (or referral to third parties when applicable).
• Test and evaluate new technology and when required support the roll-out of new applications.
• Carry out Hardware maintenance on computers/Laptops that break down.

Requirements

• B.Sc in Computer Science, Information Technology or any related field.
• Microsoft Certified Solution Expert (MCSE) or Microsoft Certified Solution Associate (MCSA) as added advantage.
• 1 - 3 years experience as an IT support officer.

Salary
N120,000 Monthly.

Application Closing Date
Not Specified.